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Windows 7: My WIFI is on limited access, and I cannot connect to the Internet

2 Weeks Ago   #1
CatholicRyanite

Windows 7
 
 
My WIFI is on limited access, and I cannot connect to the Internet

[Note to Mods: if this is not the right place for this question, please relocate it to the appropriate place, thanks. -CR]

Hi, I have a Dell desktop computer with Windows 7 Home Premium Edition and somehow, up until last week or so, I cannot connect to the Internet and the Wireless WIFI connectivity is automatically set to limited access every time I try to reboot it.

I should also note that while I cannot connect to the Internet on that particular desktop PC, I am somehow able to connect via my laptop and my smartphone.

Below are everything I had done thus far to get the Internet connection restored, along with my observations:

-I am extremely certain that this connectivity issue is exclusive to this particular desktop computer I have. I know this, because my laptop and smartphone use the same Wireless Wifi router and they both work perfectly fine, otherwise I wouldn't be able to write this post.

-Upon booting, the computer never connects to the usual modem that it normally chooses, instead it automatically connects to another similar one that does not exist to my knowledge.

-Whenever I tried to disconnect the computer from that other modem, I would try to connect it to the modem it is supposed to use. But somehow, the computer cannot connect to the modem and instead it automatically connects back to the non-existent one I mentioned earlier.

-I have checked the computer for malware and I found nothing. Therefore, I can rule out malware.

-I have noticed that the computer has been overworking itself despite the lack of any active programs. I have reasons to suspect that something else is running without my foreknowledge.

-I tried to restart the the modem router at least three times and got no connection.

-I tried to connect to the Internet with an Ethernet cable hooked onto the hard drive. Again, no connection.

-I tried to turn off the firewall and tried to connect without out. Once again, no connection.

-I tried to troubleshoot the connection problem it in the control panel and it wouldn't let me.

-Also, whenever I reboot the computer, I keep getting "scripted diagnostics native host stopped working" popups. I have no idea what that means, but it's been showing up before of this happened.

-Currently giving Defragment a go. It has been a whole week since I started that process, and I have no idea if that would even be enough.

-I could try a system restore and bring the computer back to the original factory settings, but something tells me that would be going a little too far.


Right now, I am still trying to figure out how to restore Internet connectivity to the desktop PC. If I am not being specific enough, I apologize. It is because I am not a expert with computers. But I will say this: I am running out of options and in need of help. If anybody here is interested, please let me know and I try my best to elaborate further if needed.


My System SpecsSystem Spec
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2 Weeks Ago   #2
CatholicRyanite

Windows 7
 
 

Additionally, here are my other observations:

-Tried troubleshooting and the computer did not let me. As a result, whenever this happens, I get "scripted diagnostics native host stopped working" popups.

-The WIFI Icon the desktop is grayed-out and has an orange-colored asterisk icon. If memory serves, the icon basically means that the computer itself is not connected, except it apparently is connected to some other WIFI network.

-Whenever I try to reconnect the computer to the correct network, it takes several minutes for the computer to connect and it instead tells me that it was unsuccessful in connecting. Furthermore, I should also point out that when this happens, the computer automatically reconnects to this other network.
My System SpecsSystem Spec
2 Weeks Ago   #3
samuria

win 8 32 bit
 
 

Welcome to the forum. Have you added or removed any anti virus software. Check browser that it's not set to proxy server. Delete the faulty wireless How to remove the existing wireless network profile in Windows 7 | TP-Link
My System SpecsSystem Spec
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2 Weeks Ago   #4
CatholicRyanite

Windows 7
 
 

Quote   Quote: Originally Posted by samuria View Post
Welcome to the forum. Have you added or removed any anti virus software. Check browser that it's not set to proxy server. Delete the faulty wireless How to remove the existing wireless network profile in Windows 7 | TP-Link
Dear Samuria,

Thank you for the kind greetings. I appreciate your help and I am willing to listen to your instructions.

The following are my responses regarding each of your suggestions. Let me know if you need me to elaborate further on anything that I missed. I would be happy to.

-Unfortunately, I have not added any new anti-virus software in the past four to six months, apart from renewing a McAfee subscription back in, say, September, October, or perhaps November 2018. All I did with the McAfee in the context of this issue was just temporarily deactivate the firewall as part of an attempt to reconnect to the Internet. Of course, that did not work.

-I usually use Google Chrome and Windows Explorer, and I have not checked to see if it either or both browsers have been set as proxy servers. Is there a way I check for either or both? Please let me know, so I can see for myself.

-As for deleting the existing wireless profile, I'll take a look at that link and see if the instructions will work on my end ASAP.

In the meantime, I will keep you and anyone else reading this thread updated as I try your second and third suggestions.

Signed,
-CatholicRyanite
My System SpecsSystem Spec
2 Weeks Ago   #5
samuria

win 8 32 bit
 
 

Open a CMD prompt then type


Tracert 194.119.131.66


Then type


Ipconfig /all



Post results
My System SpecsSystem Spec
2 Weeks Ago   #6
CatholicRyanite

Windows 7
 
 

Quote   Quote: Originally Posted by samuria View Post
Open a CMD prompt then type


Tracert 194.119.131.66


Then type


Ipconfig /all



Post results
Unfortunately, without my knowledge, my Father did a system restore of the computer. I just found out earlier this morning that the Internet is now working again and I should be able to use that computer again from hereon out.

Oh well.

Anyway, thanks for the offer Sumaria, but I think this is where we part ways for now. If I have any problems, I'll let you know.
My System SpecsSystem Spec
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 My WIFI is on limited access, and I cannot connect to the Internet




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