Unable to connect to internet on old laptop.

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  1. Posts : 19
    Windows 10 edition 64-bit
       #1

    Unable to connect to internet on old laptop.




    Hello, there. I'm on my old laptop I recently got running again, I just factory resetted it because the performance was extremely slow before hand. However, the internet was working on it then. For some reason, I am able to connect to it now, but it still displays the internet explorer cannot display the webpage page. I've tried the resetting ip, re-enabling the adapters, uninstalling the driver, and even updating the driver. I tried unchecking the IPv6 option on the Network tab, and none of these has worked thus far.
      My Computer


  2. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #2

    Go to a Command Prompt, type ipconfig /all post the results please
      My Computer


  3. Posts : 19
    Windows 10 edition 64-bit
    Thread Starter
       #3

    DMHolt57 said:
    Go to a Command Prompt, type ipconfig /all post the results please

    Wasn't about to type all of that in here, so I took a picture of it from my phone. Here is the entire command.
    Attached Thumbnails Attached Thumbnails Unable to connect to internet on old laptop.-config1.png  
      My Computer


  4. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #4

    This shows that you are reaching your isp and getting a lease, the gateway is showing properly. Try setting the ipv4 dns servers to 1.1.1.1 and 1.0.0.1
      My Computer


  5. Posts : 19
    Windows 10 edition 64-bit
    Thread Starter
       #5

    DMHolt57 said:
    This shows that you are reaching your isp and getting a lease, the gateway is showing properly. Try setting the ipv4 dns servers to 1.1.1.1 and 1.0.0.1

    I do this by going to the networking tab > alternate configuration > set ipv4 dns right? That's the only thing?
      My Computer


  6. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #6

    The adapter properties, ipv4

      My Computer


  7. Posts : 19
    Windows 10 edition 64-bit
    Thread Starter
       #7

    DMHolt57 said:
    The adapter properties, ipv4


    I've tried this option as well. It's showing connectivity still, but no connection to any sites. I diagnose connection, but it says it's fine.
      My Computer


  8. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #8

    Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running
      My Computer


  9. Posts : 19
    Windows 10 edition 64-bit
    Thread Starter
       #9

    DMHolt57 said:
    Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running

    Forgot to mention that my usb ports are either broken or really loose because I cannot fit any usb in them it falls right out. So I can't install anything using a usb flash drive. I supposed I could try a sfc scannow command. But I literally just did a factory reset on the machine. I still don't understand how it could not work. It was working just fine, the internet, before I did the factory reset.
      My Computer


  10. Posts : 19
    Windows 10 edition 64-bit
    Thread Starter
       #10

    DMHolt57 said:
    Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running

    Yea still nothing happening, tried sfc scannow and no violations... Don't get what's happening.
      My Computer


 
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