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Windows 7: Unable to connect to internet on old laptop.

05 Jun 2019   #1
Tylermc226

Windows 10 edition 64-bit
 
 
Unable to connect to internet on old laptop.



Hello, there. I'm on my old laptop I recently got running again, I just factory resetted it because the performance was extremely slow before hand. However, the internet was working on it then. For some reason, I am able to connect to it now, but it still displays the internet explorer cannot display the webpage page. I've tried the resetting ip, re-enabling the adapters, uninstalling the driver, and even updating the driver. I tried unchecking the IPv6 option on the Network tab, and none of these has worked thus far.



My System SpecsSystem Spec
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05 Jun 2019   #2
DMHolt57

Win7 Home Premium x64 W10Pro&Home
 
 

Go to a Command Prompt, type ipconfig /all post the results please
My System SpecsSystem Spec
05 Jun 2019   #3
Tylermc226

Windows 10 edition 64-bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Go to a Command Prompt, type ipconfig /all post the results please

Wasn't about to type all of that in here, so I took a picture of it from my phone. Here is the entire command.


Attached Thumbnails
Unable to connect to internet on old laptop.-config1.png  
My System SpecsSystem Spec
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05 Jun 2019   #4
DMHolt57

Win7 Home Premium x64 W10Pro&Home
 
 

This shows that you are reaching your isp and getting a lease, the gateway is showing properly. Try setting the ipv4 dns servers to 1.1.1.1 and 1.0.0.1
My System SpecsSystem Spec
05 Jun 2019   #5
Tylermc226

Windows 10 edition 64-bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
This shows that you are reaching your isp and getting a lease, the gateway is showing properly. Try setting the ipv4 dns servers to 1.1.1.1 and 1.0.0.1

I do this by going to the networking tab > alternate configuration > set ipv4 dns right? That's the only thing?
My System SpecsSystem Spec
05 Jun 2019   #6
DMHolt57

Win7 Home Premium x64 W10Pro&Home
 
 

The adapter properties, ipv4

My System SpecsSystem Spec
05 Jun 2019   #7
Tylermc226

Windows 10 edition 64-bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
The adapter properties, ipv4


I've tried this option as well. It's showing connectivity still, but no connection to any sites. I diagnose connection, but it says it's fine.
My System SpecsSystem Spec
05 Jun 2019   #8
DMHolt57

Win7 Home Premium x64 W10Pro&Home
 
 

Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running
My System SpecsSystem Spec
05 Jun 2019   #9
Tylermc226

Windows 10 edition 64-bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running

Forgot to mention that my usb ports are either broken or really loose because I cannot fit any usb in them it falls right out. So I can't install anything using a usb flash drive. I supposed I could try a sfc scannow command. But I literally just did a factory reset on the machine. I still don't understand how it could not work. It was working just fine, the internet, before I did the factory reset.
My System SpecsSystem Spec
05 Jun 2019   #10
Tylermc226

Windows 10 edition 64-bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Have you scanned the machine for virus and malware, something could be redirecting you, try another browser, check the processes in task manager to see if something strange is running

Yea still nothing happening, tried sfc scannow and no violations... Don't get what's happening.
My System SpecsSystem Spec
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 Unable to connect to internet on old laptop.




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