New
#1
Network Adaptor not recognised
Hi,
I have recently carried out a complete installation from DVD of Windows 7 Pro 64 bit on my wife's ACER Travelmate P253 after replacing a faulty hard drive. Windows 7 apparently installed OK but I am unable to access the internet on her laptop, because the Atheros WiFi Network Adaptor is not being recognised. It is absent in the list of devices shown in Device Manager, under the heading 'Network Adaptors'. Also, I have to select 'View > Show hidden devices' to actually see the 'Network Adaptors' heading, and the only devices shown are a series of WAN Miniport entries.
My own laptop is an identical model, so suspecting that the Wireless Module on my wife's laptop may be faulty, I removed the known working module from my Laptop and fitted it in my wife's laptop... Result - exactly the same - the device could not be seen in 'Device Manager'.
I tried the 'search for new hardware' facility but again - nothing was found.
I installed Belarc Advisor on her laptop (via USB memory stick) to see if it reported the presence of the Network Adaptor, but there was no mention of the device.
The strange thing is that the Network Adaptor was working fine, before the hard drive was replaced.
All other functions of Windows 7 seem to be working OK.
I would really appreciate any suggestions or solutions to this problem.
I trust I have posted in the appropriate forum...... Apologies if this is not the case...