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Windows 7: Unknown Wifi device ID on Gigabyte Aorus B450 Pro Wifi board

01 Jan 2020   #1
EmeraldShard

Win7 Pro x64
 
 
Unknown Wifi device ID on Gigabyte Aorus B450 Pro Wifi board

Hello all,

This is related to the following thread, on which a definite fix was not yet found: Intel Wifi AC 9260 driver fir Win7 x32 x64 . Since it's fairly old it seemed better to make a new thread, and my issue is a bit different anyway.

I recently built the following machine and installed Win7 Pro on it: System Builder - Ryzen 7 2700X 3.7 GHz 8-Core, Radeon RX 560 - 896 4 GB, Core V1 Mini ITX Desktop - PCPartPicker

After fighting with the USB drivers for a couple days (thank you SIW2), I finally got it booted and set up. My goal now is to load it up with basic drivers and make a "base" image I can go back to if anything goes wrong. The one device that's refusing to work for me is the Wifi card.

Doing some research on it here and elsewhere, it seems like Intel has ended Win7 support on newer cards such as the 9xxx series, and those can only be installed on Win7 by modding those drivers (to mixed success at best). In my case, the difference is I literally don't know which card I have and every effort I've made to figure that out has so far been flustered.

The device shows up as "Network Controller" in devmgmt. Its IDs are:
PCI\VEN_8086&DEV_2562&SUBSYS_00148086&REV_29
PCI\VEN_8086&DEV_2562&SUBSYS_00148086
PCI\VEN_8086&DEV_2562&CC_028000
PCI\VEN_8086&DEV_2562&CC_0280

I've downloaded several versions of the Intel driver - from Gigabyte's website as well as Intel's - and run the installers for each. All of them failed to get the device out of unknown state (I removed them after they failed). When I browse to their folders in an attempt to update them manually from devmgmt, it fails to find a driver.

Attempting to auto-load it from Windows Update over LAN also fails (perhaps predictably).

The Gigabyte website does not name which card my mobo has - it just lists several drivers, all of them for Win10. But the CD which came with the mobo tells a different story. Most importantly, it does have driver information for Win7 as well - specifically a folder for \Network\IntelWIFI\Win64\Drivers\Win7, and the Netwsw04.inf file within is clearly intended for Win7x64. I searched that file but my device ID was not found.

When running the CD's launcher, the option for installing the Wifi driver (which of course fails) specifies it as being a 3165/8265 card. But the thread I linked above mentions the 8265 as the base driver for its (unsuccessful) modifications, and yet even there, the 8265 listed in that thread has a different install ID than my own.

So I tried to search my Netwsw04 for the install ID listed in that thread, which I found. I copied and pasted both lines which referenced it and changed the install ID to my own. This time when I tried to install, Win7 claimed it wasn't signed (maybe because I modified it?). I installed it anyway, and it came up as "Intel(R) Dual Band Wireless-AC 8265," but the device would not start. I believe that name only comes from the string listed later on in Netwsw04 for the line I copied, anyway (specifically NIC_8265_2x2_AC = that name), meaning I can't trust its use of that name as any actual proof that I own a 8265. I've since uninstalled it.

Even searching on Google, etc. for the device ID returns nothing at all.

Anyone have an idea where I can go from here? If it turns out I have a 9xxx series which really doesn't have a Win7 driver (at present), then I guess I can live with an external one. But at the very least I'd like to know for sure which one I have.


My System SpecsSystem Spec
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01 Jan 2020   #2
F22 Simpilot

Windows 7 Ultimate x64
 
 

I can't remember if I tried this software or not but this might work. Unknown Device Identifier - Freeware Download
My System SpecsSystem Spec
02 Jan 2020   #3
EmeraldShard

Win7 Pro x64
 
 

Quote   Quote: Originally Posted by F22 Simpilot View Post
I can't remember if I tried this software or not but this might work. Unknown Device Identifier - Freeware Download
Thanks for the suggestion but I can't say it was terribly useful. Below is everything it told me - nothing I didn't already know. For giggles I tried telling it to find driver, but in retrospect I'm kinda glad I wasn't LAN'd at the time, because all it did was run a Google search, and for some reason it tried to search for Radeon RX 560 instead (and my GPU is working fine).

I went out on a limb and assumed that I could find ways to contact Intel myself if I so chose (which has crossed my mind, admittedly, but I thought I'd ask if someone here knew first), so I didn't bother with that feature.

Thanks anyway.


Attached Images
Unknown Wifi device ID on Gigabyte Aorus B450 Pro Wifi board-udi_screen.png 
My System SpecsSystem Spec
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02 Jan 2020   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Try the driver from this dell package
If Intel Pro set is on your comp remove it first
https://www.dell.com/support/home/uk...driverId=5XTG6


Roy
My System SpecsSystem Spec
02 Jan 2020   #5
EmeraldShard

Win7 Pro x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

Try the driver from this dell package
If Intel Pro set is on your comp remove it first
https://www.dell.com/support/home/uk...driverId=5XTG6


Roy
Thanks for the suggestion! I extracted this and searched the Netwsw04.inf file for my device ID, but it wasn't found. Tried updating the driver by pointing devmgmt to the extracted folder, this also failed. It appears that this driver file is the same as the ones I previously tried from Intel.


Anyone have other suggestions?
My System SpecsSystem Spec
03 Jan 2020   #6
EmeraldShard

Win7 Pro x64
 
 

So chasing a hunch I may have discovered some bad news for any others who got this board and run Win7 with it:
PCI\VEN_8086&DEV_2526 - Wireless-AC 9260 | Device Hunt
(Evidently searching for the entire string was what led to no results the other day)

I actually broke down and contacted Intel (who were surprisingly helpful, but apparently couldn't identify their own hardware ID) and Gigabyte (who I fully expect to not be helpful) yesterday evening before finding the above. I'll see if either of them give me a straighter answer, but right now I'm considering a more physical solution referenced in other threads: just buying an 8265 and swapping it out in the M.2 slot on the board.

Problem with that is... this is a picture of my board. There's no M.2 slot visible. If I'm right, the card is underneath the metal(?) cover second from the top-left. (It seems to be about the right size and shape)

https://www.aorus.com/upload/Album/2...523734_big.png

Obviously if I can and should open it, it'd remove all doubt as to the model. There's some metal piece which connects it to the board at the bottom, but it doesn't seem to be a screw, and I don't know enough about this kind of thing to be able to tell for sure how to remove it or what tool to use. Is there anyone present who knows more about board modification who could share some insight on this?


EDIT: Alternatively, what's the speed difference when using a good USB-based wifi card these days? Is it inherently slower to involve USB rather than direct to the board like the M.2 slot, or would a faster USB device which actually has Win7 drivers make up for it? I don't know which of the two would be the bottleneck.
My System SpecsSystem Spec
04 Jan 2020   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Doesnt make a blind bit of difference, provided the USB wifi has decent specs, its purely a receiver and depends on your routers output modes, a is best then n, not forgetting what level your ISP provides
Obviously an ethernet cable is a better option - if practical

Roy
My System SpecsSystem Spec
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04 Jan 2020   #8
F22 Simpilot

Windows 7 Ultimate x64
 
 

Just for future reference in case someone else wants the Info. I was going through my long, long list of computer related bookmarks and found this site I bookmarked long ago. Their site right now throws a TLS error, but if you can temp allow it, it will go through. The Admin. on that site has to fix their TLS Cert. https://www.pcilookup.com/

Now in stupid Firefox or Chrome fashion you may not even have the ability to surpass the TLS warning. If so roll Pale Moon, what can I say? LOL This is my browser of choice and it's a hell of a lot more customizable, but Google gives you hell with their Recaptcha with this browser because they blatantly discriminate against browsers. Solving a Recaptcha with Firefox or Chrome completes in no time. With Pale Moon it's an endless game of puzzles that will never solve. The Dev of Pale Moon indicates to remedy this to stay logged into your Google account. I never stay logged into anything, nor do I keep cookies and cache so I'm certainly not doing that. Especially with Google being logged in all the time. No way in hell. If websites would just stop relying on Recaptcha for their captcha needs and just roll their own it be better. eBay has a simple one I had to use because I omit my WebGL signature and I look like a bot. LOL I also poison canvas data among other things. LOL I'm a very secure and private computer user. Did I mention I encrypt all of my computers and their clones?

Anyway, that link may or may not help for someone.



Edit-

Okay, I see this option in Firefox 65. Don't perma allow the exception, just temporally.


Attached Thumbnails
Unknown Wifi device ID on Gigabyte Aorus B450 Pro Wifi board-hjntg.jpg  
My System SpecsSystem Spec
04 Jan 2020   #9
F22 Simpilot

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by EmeraldShard View Post
Hello all,
The device shows up as "Network Controller" in devmgmt. Its IDs are:
PCI\VEN_8086&DEV_2562&SUBSYS_00148086&REV_29
PCI\VEN_8086&DEV_2562&SUBSYS_00148086
PCI\VEN_8086&DEV_2562&CC_028000
PCI\VEN_8086&DEV_2562&CC_0280

Found this: https://www.pcilookup.com/?ven=8086&dev=&action=submit
My System SpecsSystem Spec
04 Jan 2020   #10
Barman58

Windows 10 Pro x64 1909 - 18363.657 XP/Vista/Win7/Win8.1 in VM for testing
 
 

warning   Warning
The link above is being blocked by my security systems - Be careful


It's only an expired/illegal security certificate so may be OK
My System SpecsSystem Spec
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 Unknown Wifi device ID on Gigabyte Aorus B450 Pro Wifi board




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