Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Network appears connected but cant reach websites (except google)

21 Mar 2020   #1
Bill H

Vista 64
Network appears connected but cant reach websites (except google)

Hi, hoping for some help with Internet problem.
This is an old Acer 5535 laptop with Vista home premium. Its reasonably powerful still with 4GB memory so thought I'd get it out and use it as a web client and upgrade to a letr version of Windows
It used to work fine on our home broadband but it was getting really slow and as there's no data on it I thought I'd reload original software from backup partition.
All appeared to work fine and now its back to its old speed, even the wireless network appeared connected OK - but when I tried to use it I can get to google (with page errors) but most other sites give me error messages, even when I can connect the page isn't loaded correctly.
So I tried using EThernet cable - same thing, no internet but network diagnostics say its OK.
Checked device manager and there are no errors.
All updates are loaded where I can - but as I cant connect to Microsoft Im running out of ideas.
At the same time I was messing about with an old HP Pavillion running Vista - and exactly the same symptoms have occurred.
My thoughts are - it cant be a network adapter as it fails with wireless and with EThernet, (but I reloaded wireless drivers anyway).
I've got a sneaking suspicion there was a line in device driver for networking that doesn't appear there now -
anyone any ideas?
I was thinking of moving to W7 on it but I cant run the hardware checker.......
My System SpecsSystem Spec
21 Mar 2020   #2

Windows 7 x64, Vista x64, 8.1 smartphone

Welcome to the Forum Bill H

Can be a problem with security certificates. What error messages are you seeing? Is the computer's time and date correct?
My System SpecsSystem Spec
21 Mar 2020   #3

win 8 32 bit

Many sites won't work if you have old browser what are you using as a browser?
My System SpecsSystem Spec

21 Mar 2020   #4
Bill H

Vista 64

Thanks for prompt reply ico22, there is certainly a problem with certificates, time and date are set correctly.
The icon in the tray shows a globe saying its connected - network diagnostics say its connected, but when I try a search I get results but the page hasn't loaded correctly, if I try to follow a link I just a message saying website is unavailable and check my router.
I've just downloaded latest IE (on my main laptop) and updating the browser but not convinced its that
My System SpecsSystem Spec
21 Mar 2020   #5
Bill H

Vista 64

Quote   Quote: Originally Posted by samuria View Post
Many sites won't work if you have old browser what are you using as a browser?
Its IE - very old as it reloaded with the original software. Have just downloaded latest version I can for Vista through a different laptop and in process of installing.
My System SpecsSystem Spec
21 Mar 2020   #6
Bill H

Vista 64

Well I installed the latest IE but before I could check it out it said I needed the latest Service Pack KB948465, so I let it install that as well - so its gone off for a couple of hours.
Thats actually quite positive as it must have reached the MSoft website I guess .... will update when its finished .
My System SpecsSystem Spec
21 Mar 2020   #7

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

Why are you still on Vista64?

Security Issues!!!
My System SpecsSystem Spec
22 Mar 2020   #8
F22 Simpilot

Windows 7 Ultimate x64

Try the browser Chrome portable or Firefox portable. Do they load a website?

Are other computers/devices working on your router/modem?

Go into command prompt by tying
into search under the start orb bottom left and right click command and chose to open as administrator. In the black dos-like box enter the following:

ipconfig /flushdns

Attached Images
Network appears connected but cant reach websites (except google)-fdbfdbd.jpg 
My System SpecsSystem Spec
22 Mar 2020   #9
Bill H

Vista 64

Many thanks for all the replies , I guess its the only way to travel the world now we have Coronavirus

Its now sorted by installing Windows 7.
My interpretation of the problem was like a catch22 - I reset to original old software which couldnt access the modern internet so I couldn't update to latest S/W.
I know windows 7 is also old but this is an old but quite powerful laptop and it was a shame to see it sitting under a desk - but not worth spending s on it. My legal copy of 7 only cost 4 as a downloaded ISO file with product key, so was worth doing and now works - have installed latest Firefox and internet seems OK.
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
Can't reach some websites this morning.
Is it my computer, my ISP, or a problem with the internet. No problem reaching my email at and or Google and Facebook. Can't log in to my bank Capital One Credit Cards, Bank, and Loans - Personal and Business and get the message Service Unavailable - DNS failure The server is...
General Discussion
Connected to network, only google website works
I just installed windows 7 on my computer. I am able to connect to my wireless router/network, however the ONLY thing I can access on the internet is or (that i know of). I have disabled all security/firewalls and tried just about everything i can think of. I am able to...
Network & Sharing
After installing a font it appears everywhere on other websites.
After installing Helvetica Neue font onto my PC (Win7) it now appears almost everywhere online in the interface of websites. I installed Helvetica Neue recently onto my PC and ever since that font is being used on most websites I visit, and even in the google website's troubleshooting settings....
General Discussion
NoSurf: Can't reach websites via browsers on 1 of 2 PCs on network.
I have 2 computers on my home network: #1 computer can receive email via POP3, can Ping, but can't reach websites via browsers. #2 computer can reach websites via browsers. First, via system restore, I restored computer #1 to one earlier time, then another. That didn't...
Network & Sharing
Friend's laptop is connected to a network but can't reach the internet
Hey Win7 Forums, A friend called me recently because her computer isn't able to reach the internet. It's a Laptop running Windows 7, and is connected to her local network via Wi-Fi. The Wifi network is not the problem, because her family's computers and her phone are all working properly and are...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:08.
Twitter Facebook