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Windows 7: Local mouse cursor showing up in remote window (RDP)

4 Weeks Ago   #11
yankleber

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
You do a clean boot every day? Are you doing that by running msconfig and disabling appropriate services and startup items and then rebooting? You would need to change the settings again after doing that to avoid potential problems.
I mean that I reboot my machine daily.
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4 Weeks Ago   #12
wither 2

Windows 7 Pro SP1 64 bit
 
 

A clean boot is a procedure routinely used to evaluate if any service (other than Microsoft) or other software loaded during startup is causing a particular problem. When you run mscofig, you open the Services tab and check the box to "hide all Microsoft" and, then check the box to disable all. Apply it. In the Startup tab, one checks the box to disable all startup items. Apply it. Reboot and try whatever operation where you're seeing the problem. Since this may stop AV from running on startup, it's often suggested to create a system restore point before doing that operation. Whether or not it works, one needs to run msconfig again and reset everything back to normal.

I'm just providing that in case you think that some piece of software you installed lately and that might be in the startup process is causing your problem.
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3 Weeks Ago   #13
yankleber

Windows 7 Professional 64bit
 
 

Sure, I'll try this. However my msconfig has not a 'Hide all Microsoft' for start-up tab (only for services).

I really doubt that the problem is in my machine tough... in boot I only allow Avast and Zonealarm. In services only what is enabled are things that I had before (AV, FW, etc plus the VPN).

Yesterday, I was using the RDC and suddenly I realized that when I moved off from my remote screen to local (I use dual monitor) the remote pointer stay stuck at the edge of my remote screen. So I think that the issue is that the remote pointer is eventually become visible for me, while it should be ALWAYS hidden. There is something happening (that I still didn't figure) that is making it visible.

I will search online to see if there is some kind of RDP configuration for the remote computer.
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3 Weeks Ago   #14
wither 2

Windows 7 Pro SP1 64 bit
 
 

Quote   Quote: Originally Posted by yankleber View Post
Sure, I'll try this. However my msconfig has not a 'Hide all Microsoft' for start-up tab (only for services).

I really doubt that the problem is in my machine tough... in boot I only allow Avast and Zonealarm. In services only what is enabled are things that I had before (AV, FW, etc plus the VPN).

Yesterday, I was using the RDC and suddenly I realized that when I moved off from my remote screen to local (I use dual monitor) the remote pointer stay stuck at the edge of my remote screen. So I think that the issue is that the remote pointer is eventually become visible for me, while it should be ALWAYS hidden. There is something happening (that I still didn't figure) that is making it visible.

I will search online to see if there is some kind of RDP configuration for the remote computer.

You're first comment is correct. I didn't say to click on a "hide" box in the Startup tab. No big deal.

In regards to the second paragraph, are you saying that the computer that you're accessing remotely has two monitors and the pointer issue is different for each monitor?
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3 Weeks Ago   #15
yankleber

Windows 7 Professional 64bit
 
 

I am saying that my local computer has two monitors. I use one to display the remote computer and the other to display my local programs.

Anyway, I think I know what is going on -- If I am correct unfortunately it won't have a solution.

Beside the pointer issue lately my remote computer started to become unresponsive for several seconds and then it responds for a few seconds and then become unresponsive again and so on.

First I thought that it could be a communication problem (maybe my Internet or company Internet) but then I figured that it was not the computer that was becoming unresponsive but an specific application: Visual Studio.

In fact it's not the Visual Studio itself but the Team Explorer (a MS source code controller tool that runs as a plugin within Visual Studio).

Now I remember that since my PC was added to the group the Visual Studio became crappy, and I am almost sure that it was when the pointer issues started. I think that it may be the culprit for some kind of weird behavior in my remote machine. Since there is a lot of things involved and since I am not present in person it hardly will have a solution.

I think I will have to live with it.
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3 Weeks Ago   #16
wither 2

Windows 7 Pro SP1 64 bit
 
 

I think I got all tangled up in the use of the term "remote." Let's call the computer you're sitting at #1. As hokey as this sounds to me-

My mouse does not move properly between my monitors; what do I do? | FAQ | StarTech.com

you might try it.
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3 Weeks Ago   #17
yankleber

Windows 7 Professional 64bit
 
 

Hey, what are you talking about???? I don't have any problem with my mouse moving among my monitors! LoL!
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3 Weeks Ago   #18
wither 2

Windows 7 Pro SP1 64 bit
 
 

I'm thoroughly confused-

"Yesterday, I was using the RDC and suddenly I realized that when I moved off from my remote screen to local (I use dual monitor) the remote pointer stay stuck at the edge of my remote screen. So I think that the issue is that the remote pointer is eventually become visible for me, while it should be ALWAYS hidden. There is something happening (that I still didn't figure) that is making it visible."
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3 Weeks Ago   #19
yankleber

Windows 7 Professional 64bit
 
 

I'll try to explain, although I think it's not THAAAAT confusing. LoL! JK... anyway, I started my thread talking about problems with RDP - but just now I realized that you are not obligated to know what is "RDP". RDP is the short form of "Remote Desktop Protocol" meaning that one can be physically in a place but working on a REMOTE computer (remote = far FAR away) seated in a completely different place in the world! In my case I live in Brasil and work on this USA company for 15 years now exactly this way.



But how can it be done? Well, I connect my LOCAL computer (local = the computer at my home that I am seated in front of and that I can touch it physically) to a REMOTE computer (remote = the computer that is far far away in the headquarters of the company there in USA) via Internet. Then, from my house, using MY physical computer, I can control the computer that is far far away. Neat, uh? I don't know if my explanation is clear, but I really couldn't explain it better.



My computer at home runs Windows 7 and it has two monitors. The far far away computer (in USA) is Windows 10 and have no one monitor. Actually it is seated over a shelf in a locker because no one there in USA uses it. I am the only one user of this computer (the one in USA) in the whole world. That's why it doesn't need a monitor... in fact it doesn't has neither a mouse or a keyboard! Poor guy, it's just a lonely black case forgotten in a corner...



As I said, my computer in home (here in Brasil) has two monitors. One monitor (positioned at the left side) I use to run the programs that I have in my computer (the one here in Brasil in my home). The second monitor (positioned a bit to the right) I use to view the programs I am running there far far away in USA. Gotcha?

But the magic is that I can move my mouse pointer from the monitor at left to the monitor at right. It's as if I could move my mouse from my computer in Brasil to the computer in USA.

When I keep my mouse in my left monitor (Brasil computer) everything is fine but when I move my mouse in my right monitor (USA computer) sometimes I have a weird issue. I should always have only one mouse pointer in both screens (left or right) but sometimes I get TWO in the right monitor (USA computer) and it is kind of annoying.



I know that it may sound a bit overwhelming for who is not familiarized with RDP and remote working. And I really apologize for all the confusion.

Anyway, as I mentioned in my previous post, I already figured the possible root of the problem and I suppose that it won't have any fix, so I am resigned.



Thanks for trying anyway! I am going to mark it as solved...

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3 Weeks Ago   #20
wither 2

Windows 7 Pro SP1 64 bit
 
 

Thanks for the explanation. I understood what RDP is but didn't know exactly how it worked. However, it seems that I had the correct notion when I asked you to look at that link I provided.

Was a new version of Visual Studio installed on both computers?
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