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Windows 7: Local mouse cursor showing up in remote window (RDP)

24 Apr 2020   #1
yankleber

Windows 7 Professional 64bit
 
 
Local mouse cursor showing up in remote window (RDP)

I work remotely using Windows RDP through VPN. I have lately experiencing an annoying issue with mouse though: two pointers, local and remote.

As soon as I connect everything is fine and I have only my remote mouse pointer but after a while for some reason my local mouse pointer appear. It's very annoying because the local pointer moves instantly and the remote pointer has a small lag (because info travelling over 10K miles back and forth), being the remote pointer the one that interest me. Of course it doesn't prevent me to work but it's really annoying.

I realized that if I minimize and restore the remote window the problem disappear but then after a few minutes the local pointer comes back again.

Any idea?
My System SpecsSystem Spec
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24 Apr 2020   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Is the local pointer movement coordinated with your remote pointer movement? In other words, when you move the remote mouse, does the local pointer move in the same direction and at the same time? If so, it would seem to indicate that what you're actually seeing is two instances of the same pointer, much like a pointer trail. Also, how long is "a while?"

The description here seems to match your problem but looking at it does not tell me what's going on-

local and remote mouse - Bing video

My System SpecsSystem Spec
24 Apr 2020   #3
yankleber

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Is the local pointer movement coordinated with your remote pointer movement? In other words, when you move the remote mouse, does the local pointer move in the same direction and at the same time? If so, it would seem to indicate that what you're actually seeing is two instances of the same pointer, much like a pointer trail. Also, how long is "a while?"

The description here seems to match your problem but looking at it does not tell me what's going on-

local and remote mouse - Bing video

Yes, this is EXACTLY what is happening, although the two mouse pointers move "almost" together. If I move the mouse quickly from left to right, for instances, the local pointer does this instantly while the remote gets like 1 second later (it moves slower, because the lag of the communication).

When I am seeing only one pointer, I feel as if I was seeing the pointer of my local computer but the actions are performed by an invisible remote pointer (because when I click or drag something it has a small delay). Then when the two pointers are visible I can SEE this, I mean, that the actions are actually performed by the delayed remote cursor.

I forgot to mention, my local machine is Windows 7 and the remote is Windows 10.
My System SpecsSystem Spec
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24 Apr 2020   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

In your mouse settings, are you using the "enhanced pointer precision" as noted in that video? Also, do you have "display pointer trails" enabled? I don't have a remote connection set up (don't even know how to do that) and am trying to work with the settings that are available to us.

Also, you didn't say how long "a while" is.
My System SpecsSystem Spec
25 Apr 2020   #5
yankleber

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
In your mouse settings, are you using the "enhanced pointer precision" as noted in that video? Also, do you have "display pointer trails" enabled? I don't have a remote connection set up (don't even know how to do that) and am trying to work with the settings that are available to us.

Also, you didn't say how long "a while" is.
I don't have the enhanced pointer precision neither display pointer trails enabled. The "a while" is not a constant. In fact the problem doesn't happens after a certain amount of time, instead, it is triggered by something I do - but that I still couldn't determine what. I already tried to cause the issue intentionally but couldn't.

I work remotely for this company for 15 years but it just started to happen very lately, like a couple weeks ago. The things I can remind that changed in the last times is that 1) now I use VPN (before it was straight connection) and 2) They upgraded my remote machine from W7 to W10, but it was too much before the issue starts.

Other than that, I have installed a BUNCH of new things in my machine in the last month because I am studying new coding frameworks. However I really doubt that they have something to do with it. By the other hand, some new tools (mostly code editors and virtual servers) demanded the install of several Windows updates... maybe one or two of THESE are the culprit?

My System SpecsSystem Spec
26 Apr 2020   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

If you eliminate the VPN, does it go back to normal? Too many variables in regards to your system changes to easily chase down the cause of the problem.
My System SpecsSystem Spec
26 Apr 2020   #7
yankleber

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
If you eliminate the VPN, does it go back to normal? Too many variables in regards to your system changes to easily chase down the cause of the problem.
Unfortunately this is something I cannot know because after they install VPN their servers won't allow me to connect directly anymore. I confess that I preferred the old fashioned way.
My System SpecsSystem Spec
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26 Apr 2020   #8
wither 2

Windows 7 Pro SP1 64 bit
 
 

Okay. I thought you had initiated use of the VPN. I don't know why it would have any effect on what you're seeing.

I know this doesn't help but it seems to describe your situation-

Mouse Cursor Lag in RDP Sessions

Too bad you can't get a clean server without a bunch of software to try to eliminate that as an issue. I don't know if a clean boot would help or if you can do it.
My System SpecsSystem Spec
27 Apr 2020   #9
yankleber

Windows 7 Professional 64bit
 
 

Yup it's exactly what happens to me that he show up with that GIF.

I can clean boot my local machine (I actually do this once a day at least) but cannot ask them to reboot their server. Anyway as I stated before it's not the end of the world and it doesn't actually prevent me to do my tasks, it's more something kind of annoying. I think that this is one more thing of W7 that I will have to learn to live with.

Thanks for all your attention, patience and interest!
My System SpecsSystem Spec
4 Weeks Ago   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

You do a clean boot every day? Are you doing that by running msconfig and disabling appropriate services and startup items and then rebooting? You would need to change the settings again after doing that to avoid potential problems.
My System SpecsSystem Spec
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