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Windows 7: Network Adapter problem - Toshiba NB250-101

2 Weeks Ago   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

see you have an Atheros 9285 card.

1)
Go to the Unknown device
Update driver -- select --browse my computer then choose Let me pick
UNTICK show compatible hardware
scroll down to Atheros (left side) then from the right side select the 9285 (choice of 2 try both)


if that fails try this link

Qualcomm Atheros Ar928x Wireless Network Adapter Driver Download


Roy
My System SpecsSystem Spec
.
2 Weeks Ago   #12
JoTs82

Win 7 Starter
 
 

Hello again, done both but again no....

The second option is downloading a .dll file and I cannot do anything. It also says that I should download the Driver Finder but of course, it cannot work without Internet...

Thanks again Roy I really appreciate...
My System SpecsSystem Spec
2 Weeks Ago   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

hi

when you tried the 1st option, what was the error message


please can you screenshot the unknown drivers general tab

roy
My System SpecsSystem Spec
.

2 Weeks Ago   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

might be a good idea to download and clean install again.

w7 Starter SP1 link

Download Microsoft Windows and Office ISO Download Tool - MajorGeeks

roy
My System SpecsSystem Spec
2 Weeks Ago   #15
JoTs82

Win 7 Starter
 
 

Quote   Quote: Originally Posted by torchwood View Post
hi

when you tried the 1st option, what was the error message


please can you screenshot the unknown drivers general tab

roy

The error code is Code31, for the other two is Code10
My System SpecsSystem Spec
2 Weeks Ago   #16
JoTs82

Win 7 Starter
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

might be a good idea to download and clean install again.

w7 Starter SP1 link

Download Microsoft Windows and Office ISO Download Tool - MajorGeeks

roy

I have already done 6 times format and install Win7 starter. After the installation process, I have lost the adapters.
My System SpecsSystem Spec
2 Weeks Ago   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

running out of options here, but if you've re-installed 6 times then

can you check your Bios is wifi enabled, or if the wifi switch on the laptop is On??

try this - solution 2

How to Fix Network Adapter Code 31 error (Device is not working properly). - wintips.org - Windows Tips & How-tos


Roy
My System SpecsSystem Spec
.
2 Weeks Ago   #18
JoTs82

Win 7 Starter
 
 

Hi again,


in BIOS everything is OK, WiFi switch on the laptop OK, tried the Fix nothing...
This is the first time I am facing a problem like this...
Thank you again for your time.
Best regards
My System SpecsSystem Spec
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