"A network cable is unplugged or may be broken"

Skyz1 · 23 May 2021

The mouse wasn't working suddenly so a friend did something to make it work, but now there is a red x on the taskbar network icon and when I troubleshoot automatically it says "A network cable is unplugged or may be broken". So needless to say, no WiFi. Computer is Halian x5.

What I've tried so far...

1) Update driver automatically.

2) Uninstall driver (from device manager) and scan for hardware changes to reinstall.

3) #2 above plus delete the driver file (so now I can't reinstall - thanks to this guide :/

4) Restore system to previous time.

5) logged in in safe mode with networking. Still same problem.

6) Booted from a live usb in to Ubuntu (Linux). Wifi is still disabled.

What can I do now to fix this?

Much much appreciate any point in the right direction!

torchwood · 23 May 2021

hi if its not working in ubuntu as well its not a driver problem, silly question does your comp have an enable wifi key, the cable comment leads me to think only ethernet is live

torchwood · 23 May 2021

forgot to mention also check bios settings, including wifi/bluetooth, are set to enabled

Skyz1 · 23 May 2021

torchwood said:

hi if its not working in ubuntu as well its not a driver problem, silly question does your comp have an enable wifi key, the cable comment leads me to think only ethernet is live

I was gonna add that in the post. No it doesn't. It's a desktop (just a screen). No wifi on/off key in the keyboard.

Skyz1 · 23 May 2021

torchwood said:

forgot to mention also check bios settings, including wifi/bluetooth, are set to enabled

Already checked bios.

torchwood · 25 May 2021

Hi

strange, best thing to do now ask your friend what he did!!!

out there thoughts
what happens if you swap ports over, does the mouse still work
Update/reset your Bios - cant find any info on that make/model