I upgraded my spectrum modem and router but took off my asus router. I now have only wifi connection but cannot get hardwire. I do haev the green and orange lights on both the computer and router but no connection. I wonder when I pulled the asus router off maybe I needed to disconnect it first. Seems it's a gateway issues now.
Any idea what to look for?
Not sure what you have already tried. Did you configure your PC/Laptop for Ethernet cable connection before you removed the router? Sometimes you have to contact your ISP before they will let you configure your router to that purpose. I ran into this here, in Canada, once. They always assume you want WiFi only it seems.
I had worked with ISP support and they said you have green light on computer and router so the computer is getting data but not connecting. I tried this:
Trouble shoot network found this:
Problem found
The default gateway is not available Fixed
however this does not stay fixed. Sometimes it momentary works and then breaks.
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Thanks everyone, I took it over to Best Buy and they hooked up a USB Ethernet adapter and the network connected so it's a bad port. Yes, I said it was working before the new equipment but I must have been on wifi and did not see it or it broke with the new data stream coming in don't know.
Sadly the USB-A 3.0 is not as fast as the wifi so far.
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Thanks everyone, I took it over to Best Buy and they hooked up a USB Ethernet adapter and the network connected so it's a bad port. Yes, I said it was working before the new equipment but I must have been on wifi and did not see it or it broke with the new data stream coming in don't know.
Sadly the USB-A 3.0 is not as fast as the wifi so far.
Glad to hear you got it fixed. On some models if you wish to have a better network adapter you can get a card to plug directly into your PCIe. This is more common with desk top computers however. If it's a desk top and it's still under warranty I'd insist that they replace it under warranty. A sudden disconnect while running your network should NOT damage your card/onboard Ethernet and you should not be liable for that. When you stated Best Buy my spidy senses started to tingle.
Yea the tech had to go ask the manager what he thought but they did help me. I don't have room on the mother board for extra PCIe devices. I need 6 outputs for doing OBS work live streaming.
Not sure what upgrades I would want you can only get so many PCIe slots on a mother board. I don't need intranet. OBS is Open Broadcast Studio where I need multiple monitors from the computer hence the six graphic outputs.
If you're doing that much OBS and you need all those PCIe slots to do it (I am not certain that you do, but there are other ways around this) then you likely need a better system board. The one I'm using currently has 7. Here's a link to it > X99-E WS/USB 3.1 | Servers & Workstations | ASUS Canada Admittedly it is a bit dated but it serves my purpose. (No pun intended.) At any rate if this is the only way you can get your net speed and you are not satisfied with it then you might want consider upgrading. Evidently you have a broken system board if the only way you can get your Ethernet to work is via a USB dongle. If that happened to me, simply because I connected the Ethernet cable to a different data stream while the system was running, and the unit was still under warranty, I would demand that the system board be replaced. Stuff like that shouldn't happen.
So I remembered I took a screen for another problem I was having on December 12th before I got the new router from Spectrum and it was on hardwire before the new device was hooked up. So either the tech was wrong at Best Buy can still work or Spectrum fried my port. I will take it in to Micro Center who made the unit and see if I can cover it under warranty.
As for the X99E_WSUSB_31 it looks like I could use that and am asking if Micro Center can upgrade to that or get the old one fixed under warranty. Thanks for all the advise got me thinking.
Admittedly, these boards don't come cheap. The WS X299 will run considerably more. These boards are used for work stations, content creation, serious enthusiasts, and home servers. This is why they have such a huge capacity for so much RAM. There are cheaper models and Chinese knock offs but I don't recommend them. IF you can get your hands on the original ASUS X99-E WS USB 3.1 board, make sure that you have the updated BIOS. TBH this is the best system board I have ever owned and although it had a few hiccoughs when I first got it all of this got ironed out with the new BIOS and upgrading the CPU to the Intel 6900K. One thing is certain: It can do OBS. It can do almost anything you throw at it. I customized mine to run four different kinds of RAID all off the same system board. She's a beast even if she's old. Just make sure the board you buy has everything you're looking for before you pull the trigger. My board does have some limitations now. I can't take advantage of Gen 4 NVMe, for example, but it will run Gen 3 just fine. I can't use state of the art bleeding edge DDR5 RAM. It doesn't have TPM2. None of this is a concern to me because it does what I want and like you, I value my PCIe. For what you do you could also use the extra lanes because bottle necks really suck, to put it mildly. Anyway, I'm glad I could be of some help. Please keep us posted. There are many members here that can offer excellent advice and instruction.
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