No internet connectivity after new Win 7 installation


  1. Wenge
    Posts : 3
    Win 7 Professional
       New #1

    No internet connectivity after new Win 7 installation


    I just installed a 250GB SSD into an old Asus 1000HE netbook and did a fresh installation of Windows 7 32bit. The installation went fine but internet connectivity is a real problem. I can connect to my wireless network and it says it is connected to the internet. However, I can only connect to very few websites. Google works but not much else. There are no exclamations in device manager. The wireless adapter is an Atheros AR928x. I have tried the default driver that loaded with Windows and I have also updated the driver and both appear to work as far as Windows is concerned. If I try to install Brave or Firefox from a USB drive the installations fail because they can't connect. I can't connect to Windows update (error 80072EFE).

    I also tried connecting it via ethernet cable and it's the same.

    When I run the network troubleshooter, sometimes it will say: "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding"

    I have tried a few fixes for this including changing the DNS servers to 8.8.8.8 & 8.8.4.4 and disabling ipv6.

    I don't have any antivirus installed but I did try disabling Windows Firewall and Windows Defender

    I can ping various websites in Command prompt without any problem.

    I put in the old hard drive to see if any of the hardware had failed and everything still works, it's just extremely slow.

    I connected to my phone's wireless hotspot and the problem is the same so it isn't the router.

    I also tried re-installing Windows 7 again from scratch and I get the same problem.

    I am completely stumped. Never seen anything like this before.

    I would really appreciate some help with this.

    Thanks
    Last edited by Wenge; 06 Jan 2023 at 05:42.
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  3. SIW2
    Posts : 16,155
    7 X64
       New #2

    You might benefit from updating windows.

    Single file with all updates - Simplix
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  4. Wenge
    Posts : 3
    Win 7 Professional
    Thread Starter
       New #3

    SIW2 said:
    You might benefit from updating windows.
    I'll check out Simplix and see if that will work.
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  6. samuria
    Posts : 3,786
    win 8 32 bit
       New #4

    from a cmd prompt type

    ipconfig /all

    tracert adobe.com

    post results
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  7. Wenge
    Posts : 3
    Win 7 Professional
    Thread Starter
       New #5

    Thanks for the replies. It turns out that I needed KB3102810 in order to get windows update to connect. Once it connected, I was able to get 1GB worth of updates. After that the problem disappeared completely. That was painful. Thanks again.
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