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#1
Can't connect to internet with Windows 7
I am trying to connect to broadband wired internet with Windows 7. I just added internet to my cable TV package. Bought a new SB6183 modem. No router.
I have 2 desktop computers. One of them has no problem connecting. No userid or password needed.
The other one gets a popup asking for "the user name and password that your ISP provided to you". Ha HA. The ISP (my cable co) says they don't have user name or password to provide, and what, are you crazy, no one else has that problem, please go away.
I'm glad to have the one computer accessing the net, but I would prefer to have the other PC also connecting, since it is newer.
The newer PC has Windows 7. The older PC, which is * able to connect * with no problemos, has Windows ME.
In addition to the user name and password problem, the troubleshooter tells me I need to install drivers for the network adapter.
Where is a safe website to download drivers for it?
I cannot download drivers from the internet because the computer that is able to connect is so old and limited, that I can only connect to a limited selection of websites . I get a "protocol error' trying to connect to most websites.
I can provide specs on the newer pc in the future. I am not at home now.
I bought it used, and have never tried to hook it to broadband internet before. Years ago, I did attempt to get a dial up modem working in it, and downloaded and installed drivers, to no avail.
The other computer (Windows ME) was already configured to connect with a dial up modem, and I did not have to change a thing to get connected to broadband internet. Did it just a few days ago with the new SB6183 cable modem.
Thanks.