i'll go for the the clean boot - see if any conflict by non-Microsoft products.
-firmware update for the TV ended 2 years ago and same version on the tv's .
i tried already to reinstall LG smart share app on my pc but it didn't help...
Normally, Clean Boot is used if your computer has trouble running or launching programs.
But in this case, we'll use Clean Boot to hopefully find the cause for why the TV drivers will not uninstall during Normal Boot.
Once you're in Clean Boot mode, check to see if you can remove the TV drivers.
Troubleshoot Application Conflicts by Performing a Clean Startup
Wait to do this next step until after you've completed the Clean Boot process and have returned to Normal Boot.
Run, System File Checker Tool.
SFC /SCANNOW Command - System File Checker | Tutorials (sevenforums.com)
If sfc finds issues hold off on the next step.
If no sfc issues are found, go ahead and try to install the LG Smart Share software.
Make sure you've disabled any protection software before completing the next step.
If you can't install 'LG Smart Share App' in Normal Mode, try installing in 'Safe Mode with Networking'.
LG Computer – How Do I Download and Install LG Smart Share on Windows? | LG USA Support
Last edited by AmericanPharaoh; 23 Apr 2024 at 20:13.
-Clean Boot did not solve the problem- i did remove the TV drivers. but upon reboot they show up again if tv's connected to network.
- System File Checker- no error
-LG Smart Share App cant be installed in Safe Mode with Networking
Well, good thing we're not playing Baseball here, because we keep striking out.
Important! Smart Share is only compatible with LG WebOS using version 2.0 or older. If your TV is using between webOS3.0 to webOS23, please see our LG TV - How to Screen Share on Your TV article for further assistance.
Just to confirm you're taking these steps to install the LG program in safe mode with network.
How do I download and install a program in Safe Mode Windows 7.
Windows Vista/7
- Click Start.
- In the search box at the bottom, type "msconfig" without the quotation marks and press Enter.
- This will open the System Configuration.
- Click on the Boot tab on top.
- Put a check mark beside "Safe boot" and click on "Network". Click OK and restart the computer when prompted.
Once the installation is complete, click on Start, type "msconfig" into the search box again and press Enter. Select "Normal Startup" on the General tab and click OK. Restart the computer when prompted. This should return you to "normal" Windows operation.
-yes my WebOS is older.
-tried exactly to install on Safe Mode as you described- it did not install...
Did some more checking, LG WEBOS 6.0 TV was introduced in 2021, this was the first year model which supports the Smart Share app.
LG TV - How to Screen Share on Your TV | LG USA Support
Last edited by AmericanPharaoh; 26 Apr 2024 at 12:18.
Smart Share for LG Smart TV, started around 2013 models or before.
i think my tv's are sdk version not even webos, but compatible with Smart Share.
LG Smart TV - Smart Share - YouTube
LG Smart TV - Smart Share
LG Malaysia
37K views 11 years ago
Well, in any case I hope you get it all sorted. Sorry I wasn't much help at finding a solution. I wish you well.
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