Remote Desktop - Puzzle for the Masters


  1. Posts : 39
    Windows 7
       #1

    Remote Desktop - Puzzle for the Masters


    After a month with Windows 7 Professional, I still can't access my office computer. I think the hardware, firmware, and software are okay. I think it's a configuration problem. What follows is a description of the configuration, with as much detail as I can muster (changing certain information to protect the innocent). I can get a tunnel enabled, but I can't get a remote desktop connection. Three points go the genius who can solve this puzzle:

    Home Computer
    OS
    Windows 7 Professional (64-bit)
    Remote Assistance allowed
    Remote control allowed
    Remote Desktop Connections Allowed from any version
    Sharing Options
    Network discovery on
    File and printer sharing on
    Public folder sharing on
    Media streaming on
    40- or 56-bit encryption enabled
    Password protected sharing off
    Use user accounts and passwords to connect
    Firewall
    Norton 360
    Program Rules
    Remote Desktop Connection allowed
    Traffic Rules
    Port 1723 allowed - all remote (TCP and UDP)
    Port 1723 allowed - all local (TCP and UDP)
    Port 443 allowed - all remote (TCP and UDP)
    Port 443 allowed - all local (TCP and UDP)
    Port 500 allowed - all remote (TCP and UDP)
    Port 500 allowed - all local (TCP and UDP)
    Port 4500 - all local (TCP and UDP)
    Port 60443 - all local (TCP and UDP)
    Shrew Soft VPN Access Manager
    Remote Host 123.456.789.123
    Port 500
    Auto Config - disabled
    Local Host
    MTU - 1380
    Address - 192.168.30.0
    Netmask - 255.255.255.0
    Client
    Firewall Options
    NAT Traversal - enabled
    NAT Traversal Port - 4500
    Keep-alive packet rate - 15 secs
    IKE Frag - enabled
    Other Options
    Dead Peer Detection - enabled
    ISAKMP Failure Notification - enabled
    Client Login Banner - disabled
    Name Resolution
    WINS - disabled
    DNS - enabled
    DNS Server Address - 192.168.0.4
    Split DNS - enabled
    Authentication
    Method - Mutual PSK
    Local Identity
    FQDN
    shrew.net
    Remote Identity
    IP Address
    Use discovered remote host address
    Credentials PSK - FakePSK
    Phase 1
    Exchange Type - aggressive
    DH - group 2
    Cipher - aes
    Key Length - 256
    Hash Algorithm - sha1
    Key Life Time Limit - 28800
    Data Limit - 0
    Phase 2
    Trans Algorithm - esp-aes
    Trans Key Length - 256
    HMAC - sha1
    PFS Exchange - group 2
    Compress - disabled
    Key Life Time Limit - 3600
    Key Life Data Limit - 0
    Policy
    Maintain Persistent Security Associations
    Include Address - 192.168.0.0
    Netmask - 255.255.255.0
    Remote Desktop Connection
    Computer - 99.88.77.100:33333
    WAN Speed - 10Mbps or higher
    Server Authentication - warn me
    Automatically detect RD Gateway server settings

    DSL Modem - Bridged

    Router
    Model - Linksys RV042
    Firmware - 1.3.12.19-tm (Feb 13 2009 13:03:21)
    Configuration
    LAN IP - 99.88.77.1
    Subnet Mask - 255.255.255.0
    WAN1 IP - 123.456.789.123
    PPPoE
    fake@fake.net
    password
    connect on demand
    MTU - auto
    WAN2 - obtain an IP automatically
    MTU - auto
    Mode - Gateway
    RIP - disabled
    DNS (WAN1) - 444.222.6.88
    DDNS - off
    DMZ Host - disabled
    Private IP Address - 99.88.77.0
    Port Range Forwarding
    TCP 33333~33334 to 99.88.77.100
    UDP 33333~33334 to 99.88.77.100
    UPnP Function - no
    One-to-One NAT - disabled
    DHCP Server - enabled
    My Office Computer - 99.88.77.100
    Printer-Host - 99.88.77.102
    Partner 1 Computer - 99.88.77.104
    Partner 2 Computer - 99.88.77.106
    SNMP enabled
    Diagnostic - ping
    Firewall - enabled
    SPI - enabled
    DoS - enabled
    Block WAN Request - enabled
    Remote Management - Port 80
    HTTPS - enabled
    Multicast Pass Through - enabled
    Ports 33333~33334 allowed to 99.88.77.100 (TCP)
    Ports 33333~33334 allowed to 99.88.77.100 (UDP)
    VPN Tunnel Group No. 1
    WAN1
    Local Security Group Type - subnet
    IP Address - 192.168.1.0
    Subnet Mask - 255.255.255.0
    Remote Client - shrew.net
    IPSec Setup
    IKE with Preshared key
    Phase 1
    Group 2
    AES-256
    SHA1
    28800
    Perfect Forward Secrecy
    Phase 2
    Group 2
    AES-256
    SHA1
    3600
    Preshared Key - FakePSK
    Aggressive Mode - yes
    Compress - no
    Keep-Alive - yes
    AH Hash Algorith MD5 - no
    NetBIOS broadcast - yes
    NAT Traversal - yes
    VPN Client Access
    My-VPN - active
    VPN Pass Through
    IPSec Pass Through - enabled
    PPTP Pass Through - enabled
    L2TP Pass Through - enabled
    PPTP Server - enabled
    Range Start - 99.88.77.200
    Range End - 99.88.77.204
    User - MyPPTP (MyFakePassword)

    Switch

    Office Computer
    System Configuration
    Port Number fakefake (33333)
    OS
    Windows 7 Professional (64-bit)
    Remote Assistance allowed
    Remote control allowed
    Remote Desktop Connections Allowed from any version
    Sharing Options
    Network discovery on
    File and printer sharing on
    Public folder sharing on
    Media streaming on
    40- or 56-bit encryption enabled
    Password protected sharing off
    Use user accounts and passwords to connect
    Firewall
    Norton 360
    Program Rules
    Remote Desktop Connection allowed
    Traffic Rules
    Port 33333 allowed - all remote (TCP and UDP)
    Port 33333 allowed - all local (TCP and UDP)
    Port 1723 allowed - all remote (TCP and UDP)
    Port 1723 allowed - all local (TCP and UDP)
    Port 443 allowed - all remote (TCP and UDP)
    Port 443 allowed - all local (TCP and UDP)
    Port 500 allowed - all remote (TCP and UDP)
    Port 500 allowed - all local (TCP and UDP)
    Port 4500 - all local (TCP and UDP)
    Port 60443 - all local (TCP and UDP)
      My Computer


  2. Posts : 107
    Windows 7 64-bit
       #2

    Just to be sure... You enabled RDP on the office PC? Also, you are trying to RDP into the PC from a computer inside of the same network when you are attempting to use RDP?
      My Computer


  3. Posts : 39
    Windows 7
    Thread Starter
       #3

    I reformatted my post, which might make it easier to read and might answer your question. I enabled RDP on the office PC. I am attempting to establish a VPN through the Internet from my home PC to the office PC. The topology is as follows:

    HomePC >> {{{Internet}}} >> DSLModem(bridged) >> VPNRouter(GatewayMode) >> Switch >> OfficeNodes(includingMyOfficePC)

    I am using Shrew Soft to establish the VPN, and I get to "tunnel enabled." But I can't get the RDC to work.
      My Computer


  4. Posts : 295
    Windows 7 Enterprise x64
       #4

    I realise that "try different software" can be an annoying response, but I access my office computer from my home computer, through a VPN, using TeamViewer. It worked first time and has been rock solid ever since. It looks like that might solve your problem?
      My Computer


  5. Posts : 1
    Windows 7 64 bit
       #5

    remote desktop and norton 360


    There is an issue with remote desktop where you have to go to BOTH computers and tell Norton 360 they are a trusted network in order for remote desktop to work. Local printers do not work (as of yet that is what I am online researching now, easy print my butt). I am wondering if the printer issue is also norton.
      My Computer


 

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