Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Remote Desktop Connection

03 Jan 2010   #1

operating system
Remote Desktop Connection


Im putting together a new computer that comes with windows 7.I currently work at home by logging into my companys system and take customer service calls from home.I wish I can be more specific of the program we use all I can tell you is when I connect to them I get a message saying "this remote connection can harm your computer etc etc .Well my question is can I do this with windows 7?

My System SpecsSystem Spec
03 Jan 2010   #2

Windows 7 Ultimate 64bit

It would be a big help to find the name of the program you use,otherwise it is impossible to tell.

On a side note,Teamviewer will work with Windows 7
TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet
My System SpecsSystem Spec
03 Jan 2010   #3

Vista 64 & Kubuntu

Windows 7 has the classic Remote Desktop Connection application (mstsc.exe) included.
My System SpecsSystem Spec

03 Jan 2010   #4

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

I agree with @Minotar TeamViewer is an awesome Remote Software.
My System SpecsSystem Spec
03 Jan 2010   #5

Win 7 Ultimate 32bit

"this remote connection can harm your computer
That sounds like an Internet Security Suite of some kind message to me.
Could be wrong though.

And yes, you can use any of the myriad Remote Connection applications on the market with Win 7. Or mstsc , etc.
My System SpecsSystem Spec
03 Jan 2010   #6
Microsoft MVP


Which AV are you using? It is flagging your remote connect.

Replace it with Avast free home, lightest weight and not intrusive, yet fully effective.
My System SpecsSystem Spec
03 Jan 2010   #7

operating system

Before they gave me a disc that I installed on my desktop that I would open up and work that way.I want to order this computer tonight but want to make sure its going to work from home.I was using the program they game untill just recently I had to connect with my laptop because my desktop crashed and I had misplaced the program.I called work and nobody was there to give me a replacement disc,They had me call my I.T. dept to help.

I explained to the I.T. dept what happened and he was like you really dont need the disc I can help you logg in he had me go this website called were he took over my computer and put something on my desktop that I click on and it gives me this message

The publisher of this remote connection can not be identified do you want to connect anyways.

Thats how I been conecting the last 3 days I just want to make sure windows 7 will work because the laptop and desktop are xp.The guy at bestbuy says I need windows 7 Pro but I take what they say with a grain of salt.
My System SpecsSystem Spec
04 Jan 2010   #8

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

Ask your I.T. Dept or the guy that took over your computer to install the remote software if it is Windows 7 compatible. Simplest solution. If it is you should be fine.
My System SpecsSystem Spec
04 Jan 2010   #9

operating system

I got an answer but for some reason Im sure does this make sense to you guys this was the answer in my email

Premium is just fine we will have to use the "remote desktop service"to connect to the terminal server .windows 7 premium has the remote desktop option ,,,,

I dont know about you guys but I thought premium couldnt?
My System SpecsSystem Spec
04 Jan 2010   #10

operating system

After arguing with my I.T dept via email he sent me this

The confusion comes from the fact that RDC consists of 2 components.
Remote Desktop Client. This is the software that allows a computer to CONNECT TO another computer.
Remote Desktop Host. This is the software that allows enables the computer to HOST a connection from another computer.

The client is used by the system you are physically located at.
The host is used by the system you are connecting to remotely.

Windows 7 Home Premium (as well as all version of XP, Vista, and Windows 7) has the remote CLIENT.
Any Windows 7 machine can remotely access any machine that has remote desktop host.

Windows 7 Home Premium DOES NOT have the remote desktop host. Other computer can not remotely access a Windows 7 Home Premium machine.

So if you have two computers one with Pro and one with Home.
The Home machine and the Pro machine can access any computer with Remote Desktop Host installed.
The Pro machine can be accessed by any machine with the Remote Desktop Client installed.
The home machine can not be accessed by ANY machine (regardless of if they have the host and/or client).

He says Im the client and there the host does that make sense should I give up the argument and go with 7 premium
My System SpecsSystem Spec

 Remote Desktop Connection

Thread Tools

Similar help and support threads
Thread Forum
Identifying remote computer for Remote Desktop Connection
Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of...
Network & Sharing
Remote Desktop Connection Win 7
I have a laptop (A) with Win 7 Pro and another laptop (B) in a different location that also runs Win 7 Pro. I am trying to use remote desktop connect via internet. Pc cannot initiate connection, returning error about is remote pc on, is it able to accept remote control etc. PC B has remote...
Network & Sharing
Remote Desktop Connection
Can I connect through my LAN to my other PC using the Pubic IP or do it have to be outside of the WAN for it to work? :confused: Using the Computer Name and User Name behind WAN works great. Please I need Help! Thanks :)
Network & Sharing
Remote desktop connection
Is it possible to remote connect to another computer from Win 7 ultimate 64bit if the other computer is running windows xp sp3 or any lower version of windows 7? thanks
Network & Sharing
Remote Desktop Connection
Hey Guys and Ladies. I have been having issues setting up my machine for RDC. The times that I've tried connecting to my home computer from my work computer, it keeps asking me for Credentials. I have been looking all over the internet, and in this forum, for how to get those credentials it is...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:46.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App