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Windows 7: Connection doesn't have a valid IP configuration.

08 Jan 2010   #11
infiniteuse

Windows 7
 
 

Well, I followed your instructions exactly but I still cannot connect. Do you think this computer could have shipped out with faulty hardware or should I recover the computer to an earlier date (even though I just received it today)? I've never had this difficult a problem connecting to the internet.


My System SpecsSystem Spec
.
08 Jan 2010   #12
PooMan UK

Windows 7 Ultimate 64bit
 
 

Ok I've just had a look and your router is not on the compatibility list *YET* ... I don't think that your lappy hardware is faulty (speculation)

Windows 7 Compatibility D-Link D-Link DI-524 High Speed 2.4GHz 802.11g Wireless Router

But in the mean time could you click "start" "run" "cmd" then type in ipconfig /all on both machines then post them back here. Give the first one the heading Working Machine and the second heading Non-Working Machine
My System SpecsSystem Spec
08 Jan 2010   #13
infiniteuse

Windows 7
 
 
Wall of text commence...

Right now, I am not trying to connect through the router. I'm manually switching the lines that physically connect on both computers while troubleshooting this. I also returned the settings back to automatically find IP address on the non-working machine before I did this.

[[[WORKING MACHINE]]]

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Chris>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sexy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mshome.net
sc.charter.com

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #
2
Physical Address. . . . . . . . . : 00-1E-8C-3F-8F-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : sc.charter.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1E-8C-3F-8D-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc94:718e:2db1:e506%8(Preferred)
IPv4 Address. . . . . . . . . . . : 66.191.203.219(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Friday, January 08, 2010 3:48:57 PM
Lease Expires . . . . . . . . . . : Saturday, January 09, 2010 12:03:33 AM
Default Gateway . . . . . . . . . : 66.191.200.1
DHCP Server . . . . . . . . . . . : 68.114.38.82
DHCPv6 IAID . . . . . . . . . . . : 201334412
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-B4-01-88-00-1E-8C-3F-8D-D6

DNS Servers . . . . . . . . . . . : fe80::d885:5d6:747c:25ca%8
24.197.97.132
24.197.97.136
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
mshome.net

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2c07:cee:bd40:3424(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2c07:cee:bd40:3424%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FD62129E-9AF6-4C21-AA61-1C8070989
6EF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.sc.charter.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 27:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : sc.charter.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Connection-specific DNS Suffix . : sc.charter.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:42bf:cbdb::42bf:cbdb(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fe80::d885:5d6:747c:25ca%8
24.197.97.132
24.197.97.136
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Chris>

[[[NON-WORKING MACHINE]]]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Aerie>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Aerie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 0C-EE-E6-C7-13-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-26-9E-83-F8-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ecc0:3971:fc9:b9b0%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.185.176(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184559262
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-89-88-43-00-26-9E-83-F8-65

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{21F355AB-9825-497F-ADDC-0662C16C9015}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Y es


Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8F178E2A-A121-4C0B-A3C4-41EC834C2138}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Aerie>

I also pinged Google on the non-working machine and it said ping request could not find host Google. If that's of any use?
My System SpecsSystem Spec
.

08 Jan 2010   #14
PooMan UK

Windows 7 Ultimate 64bit
 
 

Ok Non-Working machine is not getting a ip address via dhcp that's why it has a 169.254.185.176 address

On the non-working machine type in manually as we showed you before in the pics

IPv4 Address. . . . . . . . . . . : 66.191.203.218
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 66.191.200.1
DNS Servers . . . . . . . . . . . : 24.197.97.132
24.197.97.136
My System SpecsSystem Spec
08 Jan 2010   #15
infiniteuse

Windows 7
 
 

Still no go, sir. Here is my ipconfig /all from the non-working machine after the changes you suggested and a reboot.

[[[NON-WORKING MACHINE]]]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Aerie>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Aerie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 0C-EE-E6-C7-13-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-26-9E-83-F8-65
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ecc0:3971:fc9:b9b0%13(Preferred)
IPv4 Address. . . . . . . . . . . : 66.191.203.218(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 66.191.200.1
DHCPv6 IAID . . . . . . . . . . . : 184559262
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-89-88-43-00-26-9E-83-F8-65

DNS Servers . . . . . . . . . . . : 24.197.97.132
24.197.97.136
NetBIOS over Tcpip. . . . . . . . : Enabled


Tunnel adapter isatap.{21F355AB-9825-497F-ADDC-0662C16C9015}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8F178E2A-A121-4C0B-A3C4-41EC834C2138}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:42bf:cbda::42bf:cbda(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 24.197.97.132
24.197.97.136
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Aerie>ping Google
Ping request could not find host Google. Please check the name and try a
gain.

C:\Users\Aerie>
My System SpecsSystem Spec
08 Jan 2010   #16
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

That entire line of D-link routers has been discontinued and have no support at all. There are pages of those routers that are marked in red as incompatible in fact. The latest firmware is dated 06.

I think manually assigning IP's might be the only chance you have because it's obvious the router isn't getting it done. Easiest way to fix it is to purchase a new router.
My System SpecsSystem Spec
08 Jan 2010   #17
infiniteuse

Windows 7
 
 

Yeah, I just borrowed this old thing from a friend to get my PS3 online and it seemed to do the job. Thing is though, is that I'm not even using the router anymore, I'm directly connecting the line from my cable modem to my non-working machine (new laptop) and still not getting a connection.
My System SpecsSystem Spec
08 Jan 2010   #18
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Check that last comment, even though it's completely true.

I knew something looked familor about your router. The link below has the only firmware known to work with Windows 7 and your DI-524. This is about the only chance you have of getting that outdated router to work.

Luckily for you it's already been tested and it works perfectly with the DI-524. You may need to reset the modem also. I'm not sure what the laptops problem is but this will at least get your router working correctly. I'm pretty sure that everything will work after the firmware update.

I helped someone with this exact same problem just last week and the firmware below fixed his DI-524. It was quite a bit of work on my part to find that firmware I can tell you that. It's not supported by D-link. The info about this firmware came from an obscure German site.

Download D-Link DI-524 (Ver.B2) Firmware 2.04 Driver for Windows 9X/ME/NT/2K/XP/2003/Vista/XP X64/2008 - Softpedia

You should read the thread, it's interesting that nobody here seems to believe that a router would need a firmware update to work with a new Op system.

I had everyone in there insisting that it wasn't a router problem until the guy installed the firmware I found for him and it magically brought his router to life.

Wired cable modem and wireless router conflict
My System SpecsSystem Spec
08 Jan 2010   #19
infiniteuse

Windows 7
 
 

Interesting, thank you sir.
My System SpecsSystem Spec
09 Jan 2010   #20
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

I hope that infiniteuse reports back in. I'm interested in knowing if that firmware worked again for the DI-524.
My System SpecsSystem Spec
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