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Windows 7: Network access but no internet

14 Jan 2010   #1
nate42nd

Windows 7 Professional x64
 
 
Network access but no internet

Hey, I know I am missing something dumb here, but what might my problem be?

I am working on a laptop at my workplace. We have ethernet connections at every workstation. I can plug this laptop in at any station and it connects to the "network" but NOT the internet. I cannot get internet....what am I missing here?

I have done this a million times, but they just connect when I plug them in. I don't have access to the router at work, but I think it's some network setting on the machine that I'm missing. What would you check first?

This machine has Windows 7 home premium 32 bit on it. Pretty bad that a "Guru" can't connect himself to the internet........damn.


My System SpecsSystem Spec
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14 Jan 2010   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Are you sure that ICS is not enabled on the laptop? Because that will cause this sort of problem. Maybe applying a repair to the connection will help.
My System SpecsSystem Spec
14 Jan 2010   #3
computersplus

Windows 7 Ultimate 32 bit
 
 
Offline

sounds like it maybe in offline mode check IE tools work offline make sure there is a red x
My System SpecsSystem Spec
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14 Jan 2010   #4
nate42nd

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by chev65 View Post
Are you sure that ICS is not enabled on the laptop? Because that will cause this sort of problem.
I checked that Chev65. Thanks for the idea. I'm genuinely stumped. I know the connection is working. There are 9 machines in this room connected to the internet. They are all XP machines.

I know it's not a compatibility issue because I am installing MSE on a co-workers kids laptops. I have already done 3 of them with Windows 7. Same exact laptops. This one just will not connect.

There is also a wireless connection available here. Unsecured. It will not work either.
My System SpecsSystem Spec
14 Jan 2010   #5
nate42nd

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by computersplus View Post
sounds like it maybe in offline mode check IE tools work offline make sure there is a red x
Yes there is a red X there.
My System SpecsSystem Spec
14 Jan 2010   #6
computersplus

Windows 7 Ultimate 32 bit
 
 
Proxy

check internet options connections tab then LAN settings make sure proxy is unchecked
My System SpecsSystem Spec
14 Jan 2010   #7
nate42nd

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by computersplus View Post
check internet options connections tab then LAN settings make sure proxy is unchecked
Yes, I had looked at that. Is is unchecked. Set to "auto detect settings"
My System SpecsSystem Spec
14 Jan 2010   #8
computersplus

Windows 7 Ultimate 32 bit
 
 
WLAN

check WLAN service
My System SpecsSystem Spec
14 Jan 2010   #9
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Maybe try rolling the driver back and foward in Device Manager. Might have been messed up or corrupted somehow.
My System SpecsSystem Spec
14 Jan 2010   #10
computersplus

Windows 7 Ultimate 32 bit
 
 
Connection

chev65 he said he can't connect wired or wireless so not a driver issue
My System SpecsSystem Spec
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 Network access but no internet




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