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#1
Constant Internet Drop issues
I am really hoping that someone can help me out here.
I am having extreme internet problems with my new HP G71-340US laptop. I use remote desktop access to log in to work and the damn connection is dropping constantly. I stayed connected to remote desktop access about 30 seconds before I get kicked off for losing my internet connection. I am going to be as detailed as I can but I am not a expert at computers so my descriptions and veribage might be lacking.
I recently purchased a HP G71-340US laptop which came with Windows 7 Home Installed on it. As soon as I brought it home I formatted the hard drive and installed a copy of Windows 7 Ultimate. I installed the drivers for the laptop from the HP site. The wireless card per the product specifications is a Intel WiFi Link 1000 BGN. And I made sure to install the drivers for this particular model.
I use a Netgear WNR834B router and so I even upgraded the firmware on it to the latest one I found on their website.
I still have my old laptop, a Dell Inspiron 6400 with Windows XP Professional installed on it. The wireless card on this laptop is a Dell wireless 1390 WLAN Wireless Mini card.
My Internet connection is Time Warner Road Runner Turbo.
I have both laptops up and running and both of them logged in to remote desktop access and the HP keeps constantly disconnecting while the Dell stays perfectly logged in with no hassles. This is getting to be extremly frustrating as I can't use my HP with the upgraded features to do my work.
Any and all help will be much appreciated it.
PS I've already tried HP's support and it is horrible!!! NetGear's is even worse.