Download/Internet problem with Windows 7

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  1. Posts : 7
    Windows 7
       #1

    Download/Internet problem with Windows 7


    Since I installed Windows 7 I noticed a strange problem- i can't download some files, no matter what browser/download client i'm using.

    The download freezes at 90%-98% and won't finish. This is about random files (drivers, .doc, .pdf, ...etc) The problem is not in the files (i downloaded them using another internet connection on another computer, so they are not corrupted or something).
    I also have problems opening some clips (maybe 5 out of 20 won't open).

    The other problem is with World of Warcraft. When i enter the game, after 1 sec everything freezes, like my connection has stopped. If i am alone it is OK, but as soon as another player shows on the screens, this happens.

    I am using a Broadband (PPPoe) connection. I called the ISP, but they said that everything on my connection is normal. There are other people using this ISp and windows 7, but they are not having such problems.

    I thier different things- changing my LAN card, disabling IPv6, running programs as administrator... but none of them helped.

    I hope that you can help me solve this issue.
    Thanks
      My Computer


  2. Posts : 972
    Windows 7 Ultimate x64
       #2

    opalq said:
    Since I installed Windows 7 I noticed a strange problem- i can't download some files, no matter what browser/download client i'm using.

    The download freezes at 90%-98% and won't finish. This is about random files (drivers, .doc, .pdf, ...etc) The problem is not in the files (i downloaded them using another internet connection on another computer, so they are not corrupted or something).
    I also have problems opening some clips (maybe 5 out of 20 won't open).

    The other problem is with World of Warcraft. When i enter the game, after 1 sec everything freezes, like my connection has stopped. If i am alone it is OK, but as soon as another player shows on the screens, this happens.

    I am using a Broadband (PPPoe) connection. I called the ISP, but they said that everything on my connection is normal. There are other people using this ISp and windows 7, but they are not having such problems.

    I thier different things- changing my LAN card, disabling IPv6, running programs as administrator... but none of them helped.

    I hope that you can help me solve this issue.
    Thanks

    For a heads up.... people on the other end of the phone can only see their modem and back.... they could care less anything going to the ethernet cable going out of the cable/dsl modem.

    I called up road runner and they said that everything was fine on their end. My connection was flawless when it came to the network. I went through hours of nothing....

    then 5 hours later when i woke up... the internet just happen to be working fine... so just becareful from what they tell you, sometimes they just say that to get you off the phone.
      My Computer


  3. Posts : 7
    Windows 7
    Thread Starter
       #3

    I will consider this, but anyway, i want to post the ipconfig /all settings, so you can see if there is something unusual in them

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\asdf>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : asdf-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter optic:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : optic
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 94.236.130.191(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 91.193.156.4
    91.193.156.5
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ether
    NIC
    Physical Address. . . . . . . . . : 00-E0-4C-FC-39-5D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, January 16, 2010 9:25:27 AM
    Lease Expires . . . . . . . . . . : Saturday, January 16, 2010 11:25:26 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{3C8E0518-4487-4271-832F-6215F19C3EB4}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{A6F6C8DB-F74D-4AFC-97B1-CCC3212AB822}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:1856:2b8c:a113:7e38(P
    erred)
    Link-local IPv6 Address . . . . . : fe80::1856:2b8c:a113:7e38%13(Preferred
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Reusable Microsoft 6To4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:5eec:82bf::5eec:82bf(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 91.193.156.4
    91.193.156.5
    NetBIOS over Tcpip. . . . . . . . : Disabled
      My Computer


  4. Posts : 972
    Windows 7 Ultimate x64
       #4

    Disable TCP/IP v6

    just for the time being..

    unplug the modem for 30 seconds...

    and also we can do a dns flush as well

    1. Click the Microsoft 7 Start logo in the bottom left corner of the screen
    2. Click All Programs
    3. Click Accessories
    4. RIGHT-click on Command Prompt
    5. Select Run As Administrator
    6. In the command window type the following and then hit enter: ipconfig /flushdns
    7. You will see the following confirmation:
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache.

    and reboot the computer
      My Computer


  5. Posts : 7
    Windows 7
    Thread Starter
       #5

    I have done all of this, without success.
    And i don't have a modem, i have a cable plugged in my LAN card, and i use a username/password to connect
      My Computer


  6. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #6

    opalq said:
    I have done all of this, without success.
    And i don't have a modem, i have a cable plugged in my LAN card, and i use a username/password to connect
    Yes but what is at the other end of the LAN card (aka your machine)?
      My Computer


  7. Posts : 7
    Windows 7
    Thread Starter
       #7

    It is connected to a router/switch (i don't know what) which is outside of the building where i live.
      My Computer


  8. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #8

    The others that you say are using th same ISP, are they you mates, who uses the same method of connection as you?

    I find this weird

    PPP adapter optic:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : optic
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 94.236.130.191(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 91.193.156.4
    91.193.156.5
    NetBIOS over Tcpip. . . . . . . . : Disabled
    This should not give you internet access at all.

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ether
    NIC
    Physical Address. . . . . . . . . : 00-E0-4C-FC-39-5D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, January 16, 2010 9:25:27 AM
    Lease Expires . . . . . . . . . . : Saturday, January 16, 2010 11:25:26 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Neither will your ethernet, as your DNS servers cannot be that. And you don't have a DNS suffix?

    If you can compare your ipconfigs with your mates, the difference will be telling.
      My Computer


  9. Posts : 7
    Windows 7
    Thread Starter
       #9

    The first one, named "optic" is the name of the broadband connection i created to connect to the internet. The second one mabe shows the LAN card (it shows "no internet access", but if i disable it, it says "cable unplugged".

    The other clients of the ISP use the same method to connect. I will see if anyone can post their settings in the isp forum.
    I will also try to enable dns suffix from the connection 's properties.
      My Computer


  10. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #10

    Can you disable the PPP and see if you can connect using ethernet?
      My Computer


 
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