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Only Browse Network Drive from Command Prompt
Hi,
I have an issue with the memory card on my HP OfficeJet 6310 all-in-one device.
This maps the Z: drive to \\ip-address-of-device\memory_card
If there is no memory card in the device and I try to access the Z: drive from Windows Explorer I get the error:
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Z:\ is no accessible. The system cannot find the drive specified.
I get the same error if I try to manually map a drive to the same location (but the drive does still show in windows. Trying to access it from Windows Explorer it results in the same error)
If I then try to access the device drive letter from a command prompt I get the message:
'The system cannot find the drive specified'.
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So, all the above is expected(?) as there is no memory card in the device.
If I insert a memory card and try to access the Z: drive from Windows Explorer I now get the error:
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Z:\ is no accessible. The handle is invalid.
I get the same 'handle invalid' error if I try to manually map a drive to the same location (but the drive does still show in windows). Trying to access it from Windows Explorer again results in the same 'handle is invalid' error.
Now though, if I then try to access the device drive letter from a command prompt I am able to use a 'Dir' command to browse the device. I can use other DOS commands to create directories etc.
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So, as one of the folders I can see from the command prompt is DCIM, I tried to map a drive here: \\ip-address-of-device\memory_card\dcim
I am able to use Windows Explorer to browse this drive.
It appears that there is some 'security' feature (or bug) in Windows 7 Explorer that is stopping me browsing the default Z: drive. But why though does it work from the command prompt?
Who is to fix this? HP or Microsoft?
The same default Z: drive path is used in Windows XP and this works with no issues.
Many thanks for any thoughts.
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