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Windows 7: New router and cannot connect properly

18 Jan 2010   #11
computersplus

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by KOSSIT View Post
@aem
It tells me the cord is either broken or not connected.
I'm looking right at it. It's connected and it's not broken.
is this what it says when you run diagnostics you need to be more specific


My System SpecsSystem Spec
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18 Jan 2010   #12
KOSSIT

Windows 7
 
 

Alright. Whenever it disconnects. I press 'troubleshoot'
Everytime it comes up with the "detected problems."
It says:
Cord is broken or not connected.
My question is exactly:
"What cord?"
I am connecting wireless.
My System SpecsSystem Spec
18 Jan 2010   #13
computersplus

Windows 7 Ultimate 32 bit
 
 

ok so it's testing the wired LAN adapter and not the wireless...does your wireless adapter show up in device manager as having the correct drivers installed
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18 Jan 2010   #14
computersplus

Windows 7 Ultimate 32 bit
 
 

are you using 32 or 64 bit windows
My System SpecsSystem Spec
18 Jan 2010   #15
computersplus

Windows 7 Ultimate 32 bit
 
 

what are the numbers after HP G61 - xxxxxx on the bottom label
My System SpecsSystem Spec
18 Jan 2010   #16
computersplus

Windows 7 Ultimate 32 bit
 
 

here is a link to the drivers for the G61 series make sure you have the latest wireless adapter drivers for your model

Product search results
My System SpecsSystem Spec
18 Jan 2010   #17
computersplus

Windows 7 Ultimate 32 bit
 
 

on your new router did you do enter the configuration utility and set up the wireless settings make sure it's broadcasting an SSID make sure that the wireless is set to mixed and not N only set N radio to off or 2.4 Ghz your laptop does not have an N wireless card so the N wireless radio in the router does you no good also make sure to set the router and wirless card on same wirless channel also did you restart you ISP modem after you connected the new router
My System SpecsSystem Spec
19 Jan 2010   #18
Digerati

Windows 7 Profession 64-bit
 
 

Replace the Ethernet cable between the router and the gateway device (the modem).

If me, I would connect the laptop via Ethernet to the router and see if the connection holds that way. If you still get disconnected via Ethernet, the problem is not with your wireless access.
My System SpecsSystem Spec
20 Jan 2010   #19
KOSSIT

Windows 7
 
 

Yeah. Another laptop is hooked up to the ethernet. It's only my computer that's having problems. I JUST got this computer. All the drivers are up.
It's just my computer disconnects and tells me that the cord to the adapter is broken.
My System SpecsSystem Spec
20 Jan 2010   #20
aem

Windows 7 Ultimate 64Bit
 
 

By broken, do you mean Media Unplugged?
My System SpecsSystem Spec
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 New router and cannot connect properly




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