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#21
Okay that is very simple. Alright do what i ask about redoing the computer.
and then take photos of the programs you have installed in your Add/Remove (Programs and Features) *windows 7* and then all of us will tell you what you can keep and what to remove from that list.... the list will be long so snip a few photos okay.
like i said make sure you update all your core files with windows update first okay.
Don't touch anything or make any modifications till we get all the bloatware off your computer and configured correctly.