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Windows 7: The DNS Server Isnt Responding

05 Feb 2010   #1
BckDSmith

Windows 7
 
 
The DNS Server Isnt Responding

Hi.

Im a new user here and I just registered to see if you guys can give me any help. In the last few days my router has started playing up. I cant connect to the internet on my laptop or my PS3.

I can connect to the wireless network Ive been using but when I connect to it in the bottom left of my screen it says the network has no internet access. I tried doing the Windows problem solver and it says that the problem is that "The DNS server isnt responding". When i try to go online on my PS3 it says there has been a DNS error also so it must be something to do with the router.

Ive tried all the basic stuff like resetting the router with a pin in the reset button but I still get the same message. Ive also tried using another router with no success.

Here is a few screen shots below of my command prompt, my control panel and my routers homepage. Hopefully somebody can spot a problem and can walk me through the fix. Please keep it simple though as im not the best at understanding computer talk




Attached Thumbnails
The DNS Server Isnt Responding-belkin-online-page.png   The DNS Server Isnt Responding-command-prompt.png   The DNS Server Isnt Responding-control-panel.png  
My System SpecsSystem Spec
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05 Feb 2010   #2
electrotune1200

Windows 8 Pro
 
 

Have you went to your ISP's homepage to check their dns server addresses.

Try using these as your DNS servers. Log into your router and enter these.

primary 208.67.222.222
secondary 208.67.220.220

Manually enter those server addresses into your Ps3. You should be up and running. Let me know how it goes.
My System SpecsSystem Spec
05 Feb 2010   #3
BckDSmith

Windows 7
 
 

Hi.

I tried entering those numbers into the Belkin router page, restarted the router and laptop but I still get the no internet access message in the network icon
My System SpecsSystem Spec
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05 Feb 2010   #4
electrotune1200

Windows 8 Pro
 
 

Who is your ISP?

On your router configuration page, is there an option somewhere along the lines of "get DNS automatically from ISP"? If there is, uncheck that option and use those server addresses I replied with earlier.
My System SpecsSystem Spec
05 Feb 2010   #5
BckDSmith

Windows 7
 
 

Hi. My ISP is Homecall/Tiscali. I unchecked that box when I typed in those numbers previously and I still cant connect. I can connect to the network but just noe the internet
My System SpecsSystem Spec
05 Feb 2010   #6
BckDSmith

Windows 7
 
 

This is a screen shot of the Security Log. Probably wont help you. The dates for the logs were last on the 1st January but its been working up until 2 days ago


Attached Thumbnails
The DNS Server Isnt Responding-belkin-online-security.png  
My System SpecsSystem Spec
05 Feb 2010   #7
BckDSmith

Windows 7
 
 

Dont know if this has anything to do with it but here is a screen shot of my network properties. Ive got everything set to be assigned automatically. Do I need to change anything here or is this just for setting a static IP address ?


Attached Thumbnails
The DNS Server Isnt Responding-control-panel-connections.png  
My System SpecsSystem Spec
05 Feb 2010   #8
electrotune1200

Windows 8 Pro
 
 

In the IPv4 Settings page you just posted a screen shot of, Try entering those DNS Servers manually there as well. Make sure those DNS addresses are still listed in the router configuration page as well.
My System SpecsSystem Spec
05 Feb 2010   #9
BckDSmith

Windows 7
 
 

Ok. Ill try that now.
My System SpecsSystem Spec
05 Feb 2010   #10
BckDSmith

Windows 7
 
 

Just the same message as before. Dont know why. All the correct lights are lit up on the router. Ive even tried to hard wire the router to the laptop but still cant get anything
My System SpecsSystem Spec
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 The DNS Server Isnt Responding




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