The DNS Server Isnt Responding

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  1. Posts : 26
    Windows 7
       #1

    The DNS Server Isnt Responding


    Hi.

    Im a new user here and I just registered to see if you guys can give me any help. In the last few days my router has started playing up. I cant connect to the internet on my laptop or my PS3.

    I can connect to the wireless network Ive been using but when I connect to it in the bottom left of my screen it says the network has no internet access. I tried doing the Windows problem solver and it says that the problem is that "The DNS server isnt responding". When i try to go online on my PS3 it says there has been a DNS error also so it must be something to do with the router.

    Ive tried all the basic stuff like resetting the router with a pin in the reset button but I still get the same message. Ive also tried using another router with no success.

    Here is a few screen shots below of my command prompt, my control panel and my routers homepage. Hopefully somebody can spot a problem and can walk me through the fix. Please keep it simple though as im not the best at understanding computer talk
    Attached Thumbnails Attached Thumbnails The DNS Server Isnt Responding-belkin-online-page.png   The DNS Server Isnt Responding-command-prompt.png   The DNS Server Isnt Responding-control-panel.png  
      My Computer


  2. Posts : 914
    Windows 8 Pro
       #2

    Have you went to your ISP's homepage to check their dns server addresses.

    Try using these as your DNS servers. Log into your router and enter these.

    primary 208.67.222.222
    secondary 208.67.220.220

    Manually enter those server addresses into your Ps3. You should be up and running. Let me know how it goes.
      My Computer


  3. Posts : 26
    Windows 7
    Thread Starter
       #3

    Hi.

    I tried entering those numbers into the Belkin router page, restarted the router and laptop but I still get the no internet access message in the network icon
      My Computer


  4. Posts : 914
    Windows 8 Pro
       #4

    Who is your ISP?

    On your router configuration page, is there an option somewhere along the lines of "get DNS automatically from ISP"? If there is, uncheck that option and use those server addresses I replied with earlier.
      My Computer


  5. Posts : 26
    Windows 7
    Thread Starter
       #5

    Hi. My ISP is Homecall/Tiscali. I unchecked that box when I typed in those numbers previously and I still cant connect. I can connect to the network but just noe the internet
      My Computer


  6. Posts : 26
    Windows 7
    Thread Starter
       #6

    This is a screen shot of the Security Log. Probably wont help you. The dates for the logs were last on the 1st January but its been working up until 2 days ago
    Attached Thumbnails Attached Thumbnails The DNS Server Isnt Responding-belkin-online-security.png  
      My Computer


  7. Posts : 26
    Windows 7
    Thread Starter
       #7

    Dont know if this has anything to do with it but here is a screen shot of my network properties. Ive got everything set to be assigned automatically. Do I need to change anything here or is this just for setting a static IP address ?
    Attached Thumbnails Attached Thumbnails The DNS Server Isnt Responding-control-panel-connections.png  
      My Computer


  8. Posts : 914
    Windows 8 Pro
       #8

    In the IPv4 Settings page you just posted a screen shot of, Try entering those DNS Servers manually there as well. Make sure those DNS addresses are still listed in the router configuration page as well.
      My Computer


  9. Posts : 26
    Windows 7
    Thread Starter
       #9

    Ok. Ill try that now.
      My Computer


  10. Posts : 26
    Windows 7
    Thread Starter
       #10

    Just the same message as before. Dont know why. All the correct lights are lit up on the router. Ive even tried to hard wire the router to the laptop but still cant get anything
      My Computer


 
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