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Windows 7: Sudden Internet Problem.. help please

23 Feb 2010   #1
Takaaaa

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 
Sudden Internet Problem.. help please

Hello,
I dont know much about computers but this is my problem. I just got a new computer a month ago and came with Windows 7 and everything was working fine. So I shut my computer down one day and when i booted it back up 20mins later the internet stopped working. This is what I tried to do to fix it...
-Run virus scans. Found no threats
-Unplugged my cable modem and plugged it back in
-Troubleshooting. it always just says "Explore additional options" or "close the troubleshooter"
-I tried search "cmd" and typing "ipconfig" and resetting my IP by typing "ipconfig /release" then "ipconfig /renew". I have no idea how to read them but I tried that.

The little icon on the bottom right near the clock doesnt have a "x" or a "!" so I thought I had a connection. But IE or firefox doesnt work.

How can I fix it?

thanks


My System SpecsSystem Spec
.
23 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Takaaaa View Post
Hello,
I dont know much about computers but this is my problem. I just got a new computer a month ago and came with Windows 7 and everything was working fine. So I shut my computer down one day and when i booted it back up 20mins later the internet stopped working. This is what I tried to do to fix it...
-Run virus scans. Found no threats
-Unplugged my cable modem and plugged it back in
-Troubleshooting. it always just says "Explore additional options" or "close the troubleshooter"
-I tried search "cmd" and typing "ipconfig" and resetting my IP by typing "ipconfig /release" then "ipconfig /renew". I have no idea how to read them but I tried that.

The little icon on the bottom right near the clock doesnt have a "x" or a "!" so I thought I had a connection. But IE or firefox doesnt work.

How can I fix it?

thanks
You can start by posting a screenshot of ipconfig /all. let us know if you need help

Ken
My System SpecsSystem Spec
23 Feb 2010   #3
Takaaaa

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

My System SpecsSystem Spec
.

24 Feb 2010   #4
Takaaaa

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Hmmm anyone know whats wrong? Everything else running off my router works fine and has internet.
My System SpecsSystem Spec
Reply

 Sudden Internet Problem.. help please




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