Need Router help

Page 8 of 14 FirstFirst ... 678910 ... LastLast

  1. Posts : 4,549
    Windows 8 - 64-bit
    Thread Starter
       #71

    Robert over the weekend.. With ONLY the laptop connected to the modem and Router I get connected to the internet.. just fine..
    Barman was helping me.
    I wanted you to know.. that part was successful. I still cannot connect wireless.
    I hope you enjoyed a great Easter.
    G.
      My Computer


  2. Posts : 2,736
    ...
       #72

    LADYPINKtomato1 said:
    Robert over the weekend.. With ONLY the laptop connected to the modem and Router I get connected to the internet.. just fine..
    Barman was helping me.
    I wanted you to know.. that part was successful. I still cannot connect wireless.
    I hope you enjoyed a great Easter.
    G.
    That is great news! A very encouraging step forward!

    Based on the last info you posted about laptop settings, it is set to use WPA-Personal whereas the router is set to WPA2-Personal, and using a different KEY passphrase or password. So until The laptop is set the same as the router and both have the same KEY passphrase or password, a secure wireless connection is not possible.

    Cheers!
    Robert
      My Computer


  3. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #73

    Hi robert

    I've suggested that LPT remove all existing wireless networks from the laptop and set up an unsecured network to prove the connectivity - before setting up wp2-psk security

    just keeping you in the loop
      My Computers


  4. Posts : 2,736
    ...
       #74

    Barman58 said:
    Hi robert

    I've suggested that LPT remove all existing wireless networks from the laptop and set up an unsecured network to prove the connectivity - before setting up wp2-psk security

    just keeping you in the loop
    That is a great idea. That could expose other blocks to connection like anti-virus, firewall, and pop-up blockers. I think what LPT and I accomplished the most, was to give her some familiarity with the pages in the router and see how to get there and how to make needed adjustments. With every step she is proving she is competent and can do this.

    Good luck!
    Robert
      My Computer


  5. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #75

    The golden rule of fault diagnosis - only change one thing at a time and then recheck

    It may be an old mantra, but still holds true
      My Computers


  6. Posts : 4,549
    Windows 8 - 64-bit
    Thread Starter
       #76

    iseeyou. and Nigel I'm so greatful to you both.. I so want this to get corrected..
    other people have made this work.. I know beyond a doubt this can be accomplished.. it is time consuming .. at best.. But it will work one way or another..
    Barman did you get a peek at the last screen shot I left on this thread?
    Thank you both ever so much.

    LPt
    Last edited by LADYPINKtomato1; 26 Apr 2012 at 22:43. Reason: correct spelling word
      My Computer


  7. Posts : 4,549
    Windows 8 - 64-bit
    Thread Starter
       #77

    iseeuu said:
    LADYPINKtomato1 said:
    iseeuu said:
    OK ... do you see the "Manage Wireless Networks" to the left of what we are looking at now? If so click on that, then right click on the wireless network and select "Properties" and find the "Security Tab". I have two screen shots above for you to look at.

    See if you can make sure the "Security Tab" is set to WPA2-Personal.

    Robert
    YES I have found what you ask for ... Top of the screen I see
    :GEORGIA-PC NETWORK Wireless Properities on connections Name is the same
    SSID is the same
    Network type: Access point
    Network availibility : All users

    There is a ck mark in the top Sentence: Connect automatically when the network is in range.
    next tab.

    Security tab:

    Security type : WPA-Personal
    Encryption : AES
    Network Security key: 187022652 #'s by the tech guy at Belkin.
    OK but we are using WPA2-Personal, not WPA-Personal

    Click the drop down box and select WPA2-Personal. Re-enter YOUR "Key Phrase". You might need to restart the laptop.

    The one other major issue that might block Internet access for you here is your Anti-Virus / Firewall. If changing to WPA2 does not restore Internet connection, try disabling the Anti-Virus or Firewall or both to see if that helps?

    It is late for me, so I will see how things go for you tomorrow.

    Good night!
    Robert
    Robert I've not done this yet.. I was concerned that I didn't quite understand it .. I didn't want to make matters worse.
      My Computer


  8. Posts : 4,549
    Windows 8 - 64-bit
    Thread Starter
       #78

    iseeuu said:
    When looking at your "Network and Sharing Center", what does it say where the arrow is pointing?

    Attachment 64706

    Cheers!
    Robert
    Robert hi.. when I was connected to the internet and going all over the web..just using the Laptop , moden and power to the laptop yesterday.. my connection looked very much like the above screen shot.. only thing was different was in the middle top of the connection...I have what looked like a park bench .
      My Computer


  9. Posts : 4,549
    Windows 8 - 64-bit
    Thread Starter
       #79

    LADYPINKtomato1 said:
    iseeuu said:
    When looking at your "Network and Sharing Center", what does it say where the arrow is pointing?

    Attachment 64706

    Cheers!
    Robert
    Robert hi.. when I was connected to the internet and going all over the web..just using the Laptop , moden and power to the laptop yesterday.. my connection looked very much like the above screen shot.. only thing was different was in the middle top of the connection...I have what looked like a park bench .
    YOUR big RED arrow was pointing to what mine looked like.. It is JUST like yours with the RED top house.. to the right... said connected like you..
    Last edited by LADYPINKtomato1; 26 Apr 2012 at 22:44.
      My Computer


  10. Posts : 2,736
    ...
       #80

    LADYPINKtomato1 said:
    iseeuu said:
    When looking at your "Network and Sharing Center", what does it say where the arrow is pointing?

    Attachment 64706

    Cheers!
    Robert
    Robert hi.. when I was connected to the internet and going all over the web..just using the Laptop , moden and power to the laptop yesterday.. my connection looked very much like the above screen shot.. only thing was different was in the middle top of the connection...I have what looked like a park bench .
    I suspected it might. We will want to change that, eventually, and Barman can show you how later. It is in your best interest to follow one adviser at a time and only make one change at a time. So for now, as Barman is intent on diagnosing the wireless connection, stay with that process until solved before going on to something else.

    Robert
      My Computer


 
Page 8 of 14 FirstFirst ... 678910 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:35.
Find Us