I am a helpdesk technician and use remote desktop to assist users to install software.. however on windows 7 when right clicking and run as administrator/run as other user it does not allow me to remotely type in the credentials.. is there a way of enabling this as it is essential i am able to do this.
Hi there
First on your OWN machine I assume you've set up RDP properly and its running Windows 7 Professional or above.
Then you have to enable remote desktop on the REMOTE machines as well. I think also if the TARGET or REMOTE machine is Home premium then you've had it -- You need Windows 7 Professional and above (Ultimate, Enterprise).
You can use Home premium as an RDP CLIENT but not as a server.
If the remote machine IS W7 Pro or above the remote machine needs to have the Incoming connections allowed and if it is on the other side of a router Port forwarding to the (remote) machines internal LAN address needs to be set up too.
Cheers
jimbo
All machines are running Windows 7 Enterprise and are on a domain
When i click run as administrator when logged in remotely it shows up a big pause button with black background and only the local user can see the username and password box
Hi there
I don't know too much about domain controllers -- but what happens if you type the actual IP address of the remote computer on the main RDP menu.
I think you need to have an account enabled on the remote machine too for it to throw up the password screen and you MUST have a password on it.
Cheers
jimbo
What i want is for the user to be logged on there standard account and then to be able to run a program as an admin
Hi there
I think you are looking for something like Desktop sharing or remote assistance which is a different issue.
We used to use things like Netmeeting for this -- I don't think this works anymore with Windows 7.
You could take over a users desktop and run a program as administrator etc.
Bog standard RDP merely allows you to LOGON remotely to another computer -- which if you do to a Windows non server machine will EJECT the logged on user.
Perhaps some of THESE apps might be more what you are looking for
http://www.online-tech-tips.com/cool...ing-solutions/
Cheers
jimbo
So if I understand you correctly, you're saying you are remoted in, but having troubles running programs as administrator?
Would you be able to screen shot the issue?
It almost sounds like its a resolution issue on the target machine that isn't allowing your prompt to show properly.
a: You can configure the RDP console for display options, click the options drop down box to proceed.
does this sound close to the issue?
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