windows remote desktop

fitnessman · 17 Mar 2010

hi guys, i am trying to connect to remote desktop over the intenet via my windows mobile 6.5 device.
when all on my home group wifi, i.e 192.168.x.xxx all works as it should no problems at all however when trying to connect via ip outside of my homegrouop wifi i get no connection everytime
i have port forwarded 3389 as it should be, i know it works as i wake on lan via windows mobile via the ip on this port (81.xxx.xx.xxx:3389) but never on any other machine, laptop or windows mobile, can i remote online to my desktop
i also have the firewall set to accept private and public incoming connections and still no joy (no joy even when the firewall is off either)
i know the problem is with remote desktop accepting incoming connections from outside of my homegroup what can i do to allow my windows mobile phone to acheive this, it cannot be done by allowing specific ips as i will be using different ips all the time on 3g and wifi roaming so is there an option to allow my phone access that i have missed in windows 7
do i need to add a remote desktop user for my mobile if so what should it be called?

Jonathan_King · 17 Mar 2010

Make sure your port forwarding is set up something like this:

Also, make sure remote desktop is configured for Less Secure:

fitnessman · 17 Mar 2010

both of these are already done, like i said can gain access via anything connected to my wifi on my home group but nothing can connect outside of this.
and the port is succesfully forwarded as i can wake on lan through this port via my external ip

fitnessman · 17 Mar 2010

it would appear that my port is not open even though i have done what i beleive a i can to open it, can anybdy suggest anything else to open this port please

Jonathan_King · 17 Mar 2010

If your router has a firewall, disable it.

kegobeer · 17 Mar 2010

Jonathan_King said:

If your router has a firewall, disable it.

Disable the hardware firewall? That's not something I would recommend.

To the OP: did you also tick the "allow remote assistance connections to this computer"? You might find this a good read:

Remote Desktop Connection (RDC) - Network

Jonathan_King · 17 Mar 2010

kegobeer said:

Jonathan_King said:

If your router has a firewall, disable it.

Disable the hardware firewall? That's not something I would recommend.

To the OP: did you also tick the "allow remote assistance connections to this computer"? You might find this a good read:

Remote Desktop Connection (RDC) - Network

I suggested that just for the purposes of diagnosing the issue.

Of course, it is a bad idea to be without a firewall, but until we get this figured out, we might as well eliminate as many factors as possible.