Skips when connected to the Internet


  1. Posts : 1
    Windows 7 64bit
       #1

    Skips when connected to the Internet


    This is a strange one I just bought a new HP and when it is connected to the Internet the mouse and video lags or skips. Actually this is the second computer.
    I first bought the computer took it home and all ran fine on my wireless network. When I brought it to my business and connected it to a public wifi "free one I found" The video would skip and jerk. Then I noticed it was not just the video but the mouse would also lag. WHEN I DISCONNECT FROM THE SIGNAL THE COMPUTER RUNS FINE. I decided to return the computer. I brought it home to box but decided once more to connect to my wifi network. It ran fine no skipping or anything.

    I returned anyway and exchanged for the same pc. Once I connected to the business network it did the same thing. When video is running "video on the computer" Not streaming it just jerks and make a sound when it jerks. The mouse also lags.
    My hp notebooks don't do this at the business. Also the internet connection is pretty strong. Only difference in the notebooks and the PC is Windows 7 64bit on the PC and vista 64 on the notebooks. Also the desktop is on the floor. Someone suggested it is a poor connection. But what does a wifi connection have to do with mouse and video lagging.

    Specs below
    HP Pavilion Elite HPE-137c Desktop PC
    Windows 7 64bit
    Intel Core 2 Quad Processor Q9300
    2.50GHz processor speed
    8GB PC3-8500 DDR3 SDRAM memory
    ATI Video Card
    Lite-On Wireless Networking. "thats what hp said on the site.
    I have since updated my graphics driver. But the wifi driver had no update on site and I cant find the companies site.
    Last edited by PhotoM; 24 Mar 2010 at 11:35. Reason: miss type
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    PhotoM said:
    This is a strange one I just bought a new HP and when it is connected to the Internet the mouse and video lags or skips. Actually this is the second computer.
    I first bought the computer took it home and all ran fine on my wireless network. When I brought it to my business and connected it to a public wifi "free one I found" The video would skip and jerk. Then I noticed it was not just the video but the mouse would also lag. WHEN I DISCONNECT FROM THE SIGNAL THE COMPUTER RUNS FINE. I decided to return the computer. I brought it home to box but decided once more to connect to my wifi network. It ran fine no skipping or anything.

    I returned anyway and exchanged for the same pc. Once I connected to the business network it did the same thing. When video is running "video on the computer" Not streaming it just jerks and make a sound when it jerks. The mouse also lags.
    My hp notebooks don't do this at the business. Also the internet connection is pretty strong. Only difference in the notebooks and the PC is Windows 7 64bit on the PC and vista 64 on the notebooks. Also the desktop is on the floor. Someone suggested it is a poor connection. But what does a wifi connection have to do with mouse and video lagging.

    Specs below
    HP Pavilion Elite HPE-137c Desktop PC
    Windows 7 64bit
    Intel Core 2 Quad Processor Q9300
    2.50GHz processor speed
    8GB PC3-8500 DDR3 SDRAM memory
    ATI Video Card
    Lite-On Wireless Networking. "thats what hp said on the site.
    I have since updated my graphics driver. But the wifi driver had no update on site and I cant find the companies site.
    Time to look at non HP alternatives... Toshiba is putting out good stuff lately!
      My Computer


  3. Posts : 1,705
    Windows 7 Ultimate x64 ®™
       #3

    PhotoM said:
    But the wifi driver had no update on site and I cant find the companies site.
    Are you using this driver - www1.hp.com?
      My Computer


  4. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #4

    Also, I've said it a lot, but I've had bad personal experience with HP, as have many others. They don't account for cooling when they manufacture their laptops and the GPU essentially ends up melting. I bought 2 dv6000's back around 2007 and its happened to one of them and now it's completely dead. The other one I'm very careful with, but the wireless card in both of them is shot and I've had to buy an aftermarket Dell wireless card for it.

    I would highly recommend against HP laptops:

    DV6000/DV9000 NVidia Issue fix! - HP Support Forum

    Laptop Sets Off Smoke Alarm, HP Just Keeps Putting New Defective Parts In - The Consumerist
      My Computer


  5. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #5

    Product FRED said:
    Also, I've said it a lot, but I've had bad personal experience with HP, as have many others. They don't account for cooling when they manufacture their laptops and the GPU essentially ends up melting. I bought 2 dv6000's back around 2007 and its happened to one of them and now it's completely dead. The other one I'm very careful with, but the wireless card in both of them is shot and I've had to buy an aftermarket Dell wireless card for it.

    I would highly recommend against HP laptops:

    DV6000/DV9000 NVidia Issue fix! - HP Support Forum

    Laptop Sets Off Smoke Alarm, HP Just Keeps Putting New Defective Parts In - The Consumerist
    Not to mention sub-par tech support provided by overseas operators!
      My Computer


  6. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #6

    Darryl Licht said:
    Product FRED said:
    Also, I've said it a lot, but I've had bad personal experience with HP, as have many others. They don't account for cooling when they manufacture their laptops and the GPU essentially ends up melting. I bought 2 dv6000's back around 2007 and its happened to one of them and now it's completely dead. The other one I'm very careful with, but the wireless card in both of them is shot and I've had to buy an aftermarket Dell wireless card for it.

    I would highly recommend against HP laptops:

    DV6000/DV9000 NVidia Issue fix! - HP Support Forum

    Laptop Sets Off Smoke Alarm, HP Just Keeps Putting New Defective Parts In - The Consumerist
    Not to mention sub-par tech support provided by overseas operators!
    Exactly! All, or most of their customer support seems to be outsourced to India when it should be here in the US (no offense to Indians). The issue wasn't the hardware malfunction for me. It was that they kept sending it back to me, saying there was nothing wrong until the warranty ran out there was simply nothing else I could do about it.
      My Computer


  7. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #7

    Product FRED said:
    Exactly! All, or most of their customer support seems to be outsourced to India when it should be here in the US (no offense to Indians).
    You meant dot not feather right????????

    LOL!
      My Computer


  8. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #8

    ROFL. I just noticed that. Indian Indian lol.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:30.
Find Us