Ok here is an update. I restored the factory defaults of the router and it didn't fix anything. I tested the download speeds of the hardwired desktop running vista and it's speeds are still fine. I wired my laptop directly to the modem bypassing the router and the speeds are slower than ever. Download speeds on a family member's network yielded download speeds of .9mb/s which is a lot higher than the 20kb/s average I am getting. the speeds sometimes spike to 50bk/s but drop back to 20. Is it possible this has to do with the modem and not the router? I don't know anything about modems.