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Windows 7: "Ghost network" serious network adapter bug

24 May 2009   #31
The Patient

Windows 7 Professional, Ultimate and Home Premium
 
 

John -- my Dell E520 seems to have corrected itself as well over the past few days, although I couldn't even begin to tell you exactly when. Perhaps Microsoft snuck a fix for this into a recent update.


My System SpecsSystem Spec
.
01 Jun 2009   #32
griffgruff

Windows 7
 
 
Windows 7: Broadcom NetXtreme 57xx Gigabit Controller

Hi,

I have just upgraded from Windows Vista Ultimate to Windows 7 RC1, Build 7100. My machine is a Dell 8400 with a 'Broadcom NetXtreme 57xx Gigabit Controller' and I am using a NetGear DG834GT router.

I now have a problem accessing the Internet when I first boot up into Windows 7. However, if I disable and then enable the controller, using 'Device Manager', I am then able to access the Internet. This has been reported previously. However, I have included below full outputs from ipconfig/all to see if this throws any light on the problem.

1) Output from ipconfig/all imediately following a boot-up
=====================================================

Windows IP Configuration

Host Name . . . . . . . . . . . . : GWG1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-31-98-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc5e:7f8a:6ee0:1515%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 01 June 2009 14:50:48
Lease Expires . . . . . . . . . . : 04 June 2009 14:50:47
Default Gateway . . . . . . . . . : 0.0.0.0
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 268439825
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-C8-91-58-00-11-11-31-98-43
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{30E603CA-2F23-4D9A-9236-049293165439}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


2) Output from ipconfig/all following a disable then enable of controller
======================================================

Windows IP Configuration

Host Name . . . . . . . . . . . . : GWG1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-31-98-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc5e:7f8a:6ee0:1515%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 01 June 2009 11:15:23
Lease Expires . . . . . . . . . . : 04 June 2009 11:15:22
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 268439825
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-C8-91-58-00-11-11-31-98-43
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{30E603CA-2F23-4D9A-9236-049293165439}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:1c50:f81:a97b:dfc0(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c50:f81:a97b:dfc0%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


If anybody can help it would be greatly appreciated.

Regards.
My System SpecsSystem Spec
02 Jun 2009   #33
gibbsjj

Windows 7 RC
 
 

I had this same problem with the earlier builds of 7, but it went away after a clean install of RC. Then I installed Adobe CS3 and *BAM* the problem came back. Each day I had to fight with trying to get network access working - disable/enable/reboot/etc! The 'tale-tale' sign is the 0.0.0.0 default gateway - when the network was working, the default gateway was correct.

I looked at the services running and found a weird one at the very top of the list: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##

This is the the Adobe Bonjour Service.

http://en.wikipedia.org/wiki/Bonjour_(software)

I turned it off and set it to 'disabled' so it won't start up again. This has solved my problem!

Give it a shot... hopefully it solves your problem too.

-Josh
My System SpecsSystem Spec
.

02 Jun 2009   #34
griffgruff

Windows 7
 
 

Hi Josh,

Thanks a lot. Your suggestion worked a treat now network controller initializes on boot-up

Much appreciated.

Regards,

Graham
My System SpecsSystem Spec
02 Jun 2009   #35
onestyle

windows 7
 
 
answer

i had the same problem,from the start,from build 6956 to 7100,and i did all that u tried,no point,my answer to this problem was just --add your gateway ip adresss in WINS in IPv4---,this helped me,and everyone that i told.so i hope it will help u to
My System SpecsSystem Spec
08 Jun 2009   #36
srq2625

Win7 Ultimate, x64
 
 
My possible solution

Build 7201 on a laptop with both a NIC and a wireless in a home setting. I was consistantly getting the default gateway (0.0.0.0) whether or not the wireless device was enabled.

My router/switch is an older Linksys WRT54GS (from serial number, turns out this is a Version 1 device). Since all the device drivers on the laptop were up to spec I investigated that of the router. The firmware was quite old. Updated the router firmware to latest available from the manufacturer. Across a small number of cold starts (a simple restart did not ever cause the problem to occur), the problem "seems" to have been taken care of.
My System SpecsSystem Spec
08 Jun 2009   #37
griffgruff

Windows 7
 
 
Thanks for suggestion

Hi srq2625,

Thanks for the suggestion. Disabling the Adobe Bonjour service did cure my problem. However, I will also investigate a new firmware for my Netgear DG834GT router as another service may also cause a similar problem.

Thanks again, Graham.
My System SpecsSystem Spec
08 Jun 2009   #38
srq2625

Win7 Ultimate, x64
 
 

Sorry to say, it worked for a short time. The last two times I've cold started the laptop, I had to do the disable/re-enable thing.

So, now I've got a batchfile on my desktop:

Code:
 
echo off
route delete 0.0.0.0
ipconfig /renew
pause
This works. I've looked and not found the Adobe Bonjour service. Maybe I need to look again...
My System SpecsSystem Spec
08 Jun 2009   #39
griffgruff

Windows 7
 
 
Thanks for feedback

Hi srq2625,

Sorry to hear the problem has recurred. There may be other services that cause the same problem as Bonjour. Unfortunately, I cannot advise you how to go about finding a rogue service, but maybe another user can help

Good luck,

Graham
My System SpecsSystem Spec
10 Jun 2009   #40
griffgruff

Windows 7
 
 
Bonjour Service - Alternative Solution

Hi,

Instead of disabling the Bonjour Service I set its startup property to:
Automatic (Delayed Start)
This cured the problems.

Regards
My System SpecsSystem Spec
Reply

 "Ghost network" serious network adapter bug




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