New
#1
Problems accessing the Internet with new laptop
Hi guys/girls,
Please can you help me out.
I have just bought a new Acer laptop with Windows 7, I am not great with laptops and troubleshooting.
I tried pugging in the wire connection and it does not connect.
When I troubleshoot I get the message does't have a valid IP addresss (zes i have restarted the modem) It is fine on this laptop I am susing now.
I ran the IPconfig/all and it does not show an IP address (please don't get too technical on me I just saw how to do this on a similar thread) I tried attaching it to this thread.
It is basically full of 0000's
Please can someone tell me the steps from when I plug the internet cable in how I connect, it's driving me up the wall.
Thanks, Tom