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wireless versus wired Internet accessability problem
Hi,
I have a toshiba satellite laptop running windows 7 ultimate. I attach to my work network via a cable when I"m in the office and work wirelessly everywhere else. last week I couldn't access the internet at the office though everyone else could. when I unplug the cable, I can access our wireless network at work just fine. After some troubleshooting here's what I know:
1. when wired I can reach the network, exchange, outlook etc...but cannot access the internet.
2. when wireless I can do everything above including internet
3. no matter what port in the wall I use the same results occur.
4. the ports in the are fine as they have been tested with other laptops
5. there are no problems reported in system devices
6. when I run the troubleshooting tool for network problems it reports that Microsoft Corporation cannot be reached.
I'm not really sure what else might be the cause but I'm hopeful i can get some ideas on what to check next on here.
Thanks for reading...
Dadguy