Internet problem

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  1. Posts : 17
    windows 7
       #1

    Internet problem


    Quiet often when I boot up the internet has no access.
    When I run troubleshoot it always says to reboot modem.
    Have had Windows 7 for 6 months without a problem,
    but recently had to reinstall because hard drive failed.

    Only had this trouble since new install.
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Make sure that your wifi drivers are up to date...
      My Computer


  3. Posts : 17
    windows 7
    Thread Starter
       #3

    Wifi not the problem, my comp uses cable
      My Computer


  4. ryo
    Posts : 1,953
    windows 7
       #4

    make sure your modem driver is installed well..from device manager.

    your connection is use provider?? try ipconfig /renew and /release
      My Computer


  5. Posts : 1,508
    Lion
       #5

    It should be a driver problem. D/l and install the latest driver for your network adapter. before doing that, check in DM, whether there is any mark before your network adapter.
      My Computer


  6. Posts : 17
    windows 7
    Thread Starter
       #6

    no mark before network adapter,
    haven't updated latest drivers for modem for a while
    Modem is Netgear, external.
      My Computer


  7. ryo
    Posts : 1,953
    windows 7
       #7

    can you fill your system specs.
    and download lastest version of modem netgear first. and post your result.
      My Computer


  8. Posts : 17
    windows 7
    Thread Starter
       #8

    Downloaded latest netgear drivers and installed.
    Do have a ! next to pci simple comm controller
      My Computer


  9. ryo
    Posts : 1,953
    windows 7
       #9

    what the error??
      My Computer


  10. Posts : 1,508
    Lion
       #10

    Right click on it and select Update driver and let it search for one thru online.
      My Computer


 
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