Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't access remotely

05 May 2010   #1
AAAHome

Windows XP to Windows 7
 
 
Can't access remotely

Hi hope this is the right section for this:

I am trying to set up remote access so that a couple of us can access our work computers from home.All work pc's have Windows 7 Ultimate & are on a Workgroup.
  • We use a Belkin router.
  • I have set up the router to forward to port 3390 but not sure if I have done it correctly & the Belkin support is pretty useless.
  • In my Remote setup, I have checked: Allow Remote Assistance connections to this computer; Allow connections from computers running any version of Remote Desktop; & Allow this comphter to be controlled remotely (under Advanced).
  • I have sleep/hybernation disabled on all the pc's we want to connect to remotely.
The error we get when trying to connect remotely is:

Remote Desktop can't connect to the remote computer for one of these reasons:
1. Remote access to the server is not enabled
2. The remote computer is turned off
3. The remote computer is not available on the network

The login used from the home pc's is the IP address for Computer, & the username used to log into the work pc. I do know all work pc's were on at the time of testing from the home pc's.

The way I set it up on my router config page is our IP with the last digit changing consecutively for each individual; as well as the port starting at 3389.

What am I doing wrong or missing here? Any help is greatly appreciated!

Thanks


My System SpecsSystem Spec
.
05 May 2010   #2
zzz2496

Windows7 Ultimate 64bit
 
 

Go to portforward.com, search for guide how to open RDC ports for your router (they have quite a complete guide), follow the steps WORD BY WORD, once you're done, try the open port with this command (in a cmd window) -> telnet [work_ip_address/hostname] 3390
If it says this error:
Code:
'telnet' is not recognized as an internal or external command,
operable program or batch file.
You'd need to install telnet client (open program and features in control panel, add/remove Windows features, add only telnet CLIENT if you can). If done correctly, once you run that command, the cmd window will be empty with the cursor blinking at top left of the window - meaning the port is open and is listening.

zzz2496
My System SpecsSystem Spec
24 May 2010   #3
AAAHome

Windows XP to Windows 7
 
 

Ok I have done the steps & am getting connection errors. Just to be sure on a couple of things: in the site's instructions, is shows to use the same port number on all lines I add, which is 34012, as the inbound & private port. Is this correct, or do the next lines I add need to be the next port number, i.e. 34012, 34013, etc.?

Also for your test for typing in the cmd promt, I wasn't sure exactly what to type in there - verbatim or am I supposed to replace anything with the IP, etc.?
My System SpecsSystem Spec
.

Reply

 Can't access remotely




Thread Tools




Similar help and support threads
Thread Forum
Want to remotely access files on a NAS, easiest way?
So i am going to be away from home for a while, and am wanting to access files on my NAS while i am away. I am a beginner to networking, and have no idea what i need to do and what the best course of action is. If it matters, the primary file type would be .mp4. Should i setup a VPN with my...
Network & Sharing
Access my Win7 HTPC remotely to initiate torrent downloads?
Can anyone point me in the direction of information about whether it is possible to access my Win7 HTPC remotely to initiate torrent downloads? Thanks for any help.
Network & Sharing
How to access files remotely, my own cloud?
Hey guys I think this can be done but am not sure how so am looking for some advice. I have a HTPC which remains on and holds a bunch of media files. I have set up a home group so I can access those files from devices within my home network. I was wondering if there is a way to access these...
Network & Sharing
Run a program remotely?
Hi, What program can i use to run a .exe file remotely on someone else's machine and have it appear on their display. Basically i would like to specify a program to run on a remote computer and when it runs i want them to see it, i don't want it to run silently. Regards, JDobbsy1987
Network & Sharing
Can I let someone remotely access my media player?
Hi, Is it possible to let someone remotely access my media player? i want to alow people to stop the people that im playing on my pc if for example the phone goes in our very small office and Im not at my desk. Was looking at the streaming options on media player we all want to listen to the...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:00.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App