Internet very slow after Win 7 upgrade

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  1. Posts : 1,419
    Windows 7 7600 1 X64
       #11

    Are you comfortable making a screen shot of your device manager?
    Also I need to know what make, bios version of your mother board?

    Adrian
      My Computer


  2. Posts : 1,419
    Windows 7 7600 1 X64
       #12

    My System Specs


    Would you be able to go to your profile and fill out your system specs for us?
    Attached Thumbnails Attached Thumbnails Internet very slow after Win 7 upgrade-sysinfo.jpg  
      My Computer


  3. Posts : 1,419
    Windows 7 7600 1 X64
       #13

    NIC


    What we are looking for is to see if your nic card is working properly.
    Attached Thumbnails Attached Thumbnails Internet very slow after Win 7 upgrade-nic_card.jpg  
      My Computer


  4. Posts : 1,419
    Windows 7 7600 1 X64
       #14

    Router


    ANother trouble shooting method is to disconnect your router and detach it completely from your pc and connect directly into your nic card.
    We will attempt this as a last resort.

    Adrian
      My Computer


  5. Posts : 19
    Windows 7
    Thread Starter
       #15

    I'll post a screengrab when I get home later.

    Since my last post it has run fine apart from late last night, but it was running ok again in the morning.

    Still losing the volume and connection icons on the taskbar though.
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #16

    cougarric said:
    Microsoft virtual wifi miniport adaptor
    broadcom 802.11g network adaptor
    Intel(R) 82562V-2 10/100 network connection

    These are the 3 items under network adaptors in device manager.

    Even though the connection was good, I've just rebooted and it's still ok. I'll keep trying tonight and post an update later.
    One thing that does keep reoccurring is that my internet icon and volume icon keep disappearing from the bottom right of the taskbar. It seems kind of random whether it appears on each reboot.
    Not sure if it's linked to my other problems but thought I'd mention it.

    further update a few hrs later.
    still ok. could it be solved? doubtful as only thing i've done is the cmd thing and I rebooted after it without it working. not tried anything else though so it could be.
    Hmmm sounds like you are now able to go online with your browsers again? Sure seems like resetting winsock did something because before that you couldn't even get to a website before.

    Try running sfc /scannow into the command prompt and see if it finds any file problems.
      My Computer


  7. Posts : 19
    Windows 7
    Thread Starter
       #17

    the connection seems to come and go. it is currently not working, i can't get speedtest starting at all, and large files seem to freeze when downloading.

    i'll sort that screengrab out shortly.
      My Computer


  8. Posts : 19
    Windows 7
    Thread Starter
       #18

    I've attached the device manager screengrab.

    Could you advise where to find my motherboard info?
    Internet very slow after Win 7 upgrade Attached Files
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #19

    Most likely a driver problem or a file integrity problem at this point, hard to say for sure. A clean install may be the best way to fix this
      My Computer


  10. Posts : 1,419
    Windows 7 7600 1 X64
       #20

    cougarric said:
    the connection seems to come and go. it is currently not working, i can't get speedtest starting at all, and large files seem to freeze when downloading.

    i'll sort that screengrab out shortly.
    Is this a desktop connected to a LAN?
    As I said eliminate the router and connect your pc directly into the cable modem.
      My Computer


 
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