Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Network printers losing connections

11 May 2010   #1

Network printers losing connections

I have a Win 7 Professional 64-bit user who intermittently loses connection to all of his networked printers. The printers show with the warning symbols and "no connectivity" message when I open Devices and Printers. When I restart the print spooler locally, it has no effect. I have to restart the print spooler on the Win 2003 server and then he gets reconnected to the printers and can print again.

This is a newly installed Win 7 Pro pc that was installed with 4 other identical pcs. The others are not having any issues.

Any help appreciated.

My System SpecsSystem Spec
11 May 2010   #2

Windows 7 Ult, Windows 8.1 Pro,

After some searching around I found the only listed fix is to disable bidirectional printing, I believe that is referring to the machine with the problem.

Disable Bidirectional on the ports tab of the print properties. The
language monitor for the device is requiring a resource which is only
available to system or admins (this is why the jobs print after restarting
the spooler).

In fact the same problem was fixed many times by disabling bidirectional printing.

SOLUTION that worked for us
SOLUTION: Disable Bi-directional in the printer's properties (if it's on a Print Server, you have to do this on print queue's printer properties).

I thought maybe the printer was sending or expecting some info to or from the queue, so I thought of Bi-Directional printing. I remembered it from back in the mid-90s doing tech support with consumer printers, and figured it couldn't hurt to try it on enterprise network printing.

This has happened to us a few times with random and different HP models.

This has fixed it every time.

Good luck!
My System SpecsSystem Spec
04 Oct 2013   #3

Windows 7 Pro x 64

I tried this, did not work for me. Windows SBS 2011 Standard, Windows 7 Pro 64 bit
My System SpecsSystem Spec


 Network printers losing connections

Thread Tools

Similar help and support threads
Thread Forum
How To Share PCs And Printers On Local Windows 7 And Windows 98 Network 1. Download and install on Win 98 Active Directory Services Client DSClient for Win9x to enable NTLMv2 Network Authentication btw Win 98 and Win 7; 2. Open Regedit in Win98 at the key below, then create a key named...
Deleting my own network connections listings (sys tray network icon)
I'm preparing a laptop for transfer to someone else and have deleted all my network accounts (wireless) in the Control Panel. But over in the Sys Tray, when I click on the network icon, my two connections are still listed (name and name-guest). How do I delete those? Win 7x64. Thanks,
Network & Sharing
Network Printers and Drivers
Can someone educate me on how network printers work in Windows? Is there only one way of setting these up, or several ways? Do I have to have a driver for the specific printer on the client? Why can't the material be sent to the server in some device independent format (Postscript??), and...
Network & Sharing
Network Connections Blank - Red X on Network Icon- but Internet works
I am connected to the internet, but there is a red x on my network icon (yet when you hover over it, it says internet access.) I tried to go into the network and sharing > change adapter settings, yet the Network connections folder is COMPLETELY blank. I tried reinstalling the driver. ...
Network & Sharing
Network Bridge - Add or Remove Network Connections
How to Remove or Add a Network Connection to a Network Bridge If you have two or more networks connected by a network bridge, then this will show you how to remove or add a network connection to the bridge in Windows 7 and Windows 8. You should not add a public Internet connection to a...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:23.
Twitter Facebook Google+