internet wont work after ipconfig/release

i posted this on some other forums about 3 days ago and havent had anyone reply yet, so i thought maybe you could help out! thanks

hey everyone i have an issue with connection on my main computer and thought you could be some help
Yesterday i was looking up how to change an IP address, and found out that doing a ipconfig/release in command would get rid of my current IP, the next step was to do a ipconfig/renew to get a new ip address. the problem is that ipconfig/renew wont work for me. the error i get always states that i am not connected. i do have a cable connected to my computer, but the light has turned redish orange instead of green. every other computer works fine, using both ethernet and wireless, but mine still wont connect. i have tried using a different cable, and that still didn't fix it, i even reinstalled windows 7 and that also did nothing, the light in the back is still redish orange. any assistance would be great, and i really appreciate the help.

cyanide6688 said:

i posted this on some other forums about 3 days ago and havent had anyone reply yet, so i thought maybe you could help out! thanks

hey everyone i have an issue with connection on my main computer and thought you could be some help
Yesterday i was looking up how to change an IP address, and found out that doing a ipconfig/release in command would get rid of my current IP, the next step was to do a ipconfig/renew to get a new ip address. the problem is that ipconfig/renew wont work for me. the error i get always states that i am not connected. i do have a cable connected to my computer, but the light has turned redish orange instead of green. every other computer works fine, using both ethernet and wireless, but mine still wont connect. i have tried using a different cable, and that still didn't fix it, i even reinstalled windows 7 and that also did nothing, the light in the back is still redish orange. any assistance would be great, and i really appreciate the help.

We need to know your network setup.

cable modem>router>PC?

Have you reset the router, and cable modem?

Have you rebooted everything?


Since you have run ipconfig /flush you might want to run ipconfig /flushdsn. It probably wont run

BTW ipconfig /release, and renew will not help you change you change your IP. IP is assgined by your ISP and is automatic.

hey thanks for the reply. i have a westell ultraline series 3 model 9100em router, and i have a cable from that going into my computer. isp is verizon fios. and yes i have tried to reset everything, i even reinstalled windows 7. right after i did the ipconfig/release my internet stopped working, the light where the cord goes into my computer turned redish orange instead of green. hope this was the info you were looking for, anything else you need to know just let me know thanks!

cyanide6688 said:

hey thanks for the reply. i have a westell ultraline series 3 model 9100em router, and i have a cable from that going into my computer. isp is verizon fios. and yes i have tried to reset everything, i even reinstalled windows 7. right after i did the ipconfig/release my internet stopped working, the light where the cord goes into my computer turned redish orange instead of green. hope this was the info you were looking for, anything else you need to know just let me know thanks!

You should make sure that your router is using DHCP then reset the router and use the ipconfig /all ,command at the command prompt of the Windows 7 machine. You should be up and running after that.

How do i make sure it is using DHCP? thanks

I can help you but you can't use your desktop because obviously you said it isn't working.

Could you go to CMD
and type "ipconfig /all"

I need to find your gateway and DNS numbers for your devices

or if you could be so kindly...
go into the SETUP or STATUS page
where it will show all the information for your router...
I will show you a photo of it.

I would like a picture of that.

that way i could write a text file or even write it here on how to configure your IPv4 to work correctly on the network.