I am attempting to install two remote printers across the a small business network which I manage. The shared printers are attached to an older Dell running XP Pro. I can see them under that computer's IP address; but every time I try to connect to either, I get the following error (after a few moments).
Operation could not be completed (error 0x00000709). Double check the printer name and make sure that the printer is connected to the network.
Both printers name are seen on the network, and I am double clicking the printer's icon, so the printer name is correct and is connected to the network.
The Dell is always on, and the last time I checked, so was both printers. I currently do not have access to the office in which these printers are located.
I have also tried manuelly installing both printers, but I get an error saying that my computer cannot connect to the printer. Manuelly installing was suggested in the vistax64 forum many times.
I have googled this problem, and none of the suggestions or help worked. I am at a loss as how to proceed.
I have been able to install shared printers in the past (at my home network) and I am using the same brand router -abiet different model- here. Also, I was only dealing with Vista & Seven together. Vista was the OS on the home network.
I have always had trouble with XP computers connecting to Vista and Seven and vice versa.
I am not sure if the Dell user account has a password set up on it or not.
Operation could not be completed (error 0x00000709). Double check the printer name and make sure that the printer is connected to the network.
Both printers name are seen on the network, and I am double clicking the printer's icon, so the printer name is correct and is connected to the network.
I have also tried manuelly installing both printers, but I get an error saying that my computer cannot connect to the printer. Manuelly installing was suggested in the vistax64 forum many times.
I have googled this problem, and none of the suggestions or help worked. I am at a loss as how to proceed.
I have been able to install shared printers in the past (at my home network) and I am using the same brand router -abiet different model- here. Also, I was only dealing with Vista & Seven together. Vista was the OS on the home network.
I have always had trouble with XP computers connecting to Vista and Seven and vice versa.
I am not sure if the Dell user account has a password set up on it or not.
My Computer
At a glance
Windows 7 Enterprise x64 SP1Intel Core i3-2100 @ 3.10GHz10 GB DDR3Asus EAH5450 series (Radeon)
- Computer Manufacturer/Model Number
- ATX Custom Build 2012
- OS
- Windows 7 Enterprise x64 SP1
- CPU
- Intel Core i3-2100 @ 3.10GHz
- Motherboard
- Intel DH67CL desktop ATX
- Memory
- 10 GB DDR3
- Graphics Card(s)
- Asus EAH5450 series (Radeon)
- Monitor(s) Displays
- Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
- Screen Resolution
- 226BW: 1680 x 1050 & P2450H: 1920 x 1080
- Hard Drives
- Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
- PSU
- Cooler Master Extreme Power Plus 500W
- Case
- Thermaltake V3 Black Edition
- Cooling
- stock cooling with added intake fan
- Keyboard
- HP Wireless Elite Keyboard Wireless Keyboard
- Mouse
- Microsoft Touch
- Internet Speed
- Comcast Cable business class <=18Mb {averages 12Mb}
- Other Info
- Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
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