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Windows 7: can,t install router

06 Jun 2010   #1
catb18

hp touchsmart 300 pc
 
 
can,t install router

hi all

i,m new to this site,i need help with a small problem,i recently bought a new computer and i,m trying to install a netgear router i tried running the disk for the router but all i get is problem with network adapter.i then tried diagnose connection problem ang got this message as soon as i connected the router"Local Area Connection"does,nt have a valid ip configuration,please help.

catb


My System SpecsSystem Spec
.
06 Jun 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by catb18 View Post
hi all

i,m new to this site,i need help with a small problem,i recently bought a new computer and i,m trying to install a netgear router i tried running the disk for the router but all i get is problem with network adapter.i then tried diagnose connection problem ang got this message as soon as i connected the router"Local Area Connection"does,nt have a valid ip configuration,please help.

catb
Catb

Can you type cmd in search>type ipconfig /all and upload a screenshot of the output?


thanks

Ken


EDIT: This was suggested to me and is easier for you to do.
type:-
ipconfig /all > %userprofile%\desktop\ipdetails.txt
then using the attacment icon (shaped like a paperclip) in the reply form to upload it (ipdetails.txt) to us.

Ken
My System SpecsSystem Spec
09 Jun 2010   #3
catb18

hp touchsmart 300 pc
 
 
can,t install router

hiya ken

sorry it has taken me so long too reply,i,ve got rid of the netgear router and bought a belkin.I have set the router up and is working fine on my pc,but when i put the laptop on it has connected to the router but i,ve no internet connection,clicked on diagnose connection problems ,this is what it said cannot communicate with primary dns server 192.168.1.1
My System SpecsSystem Spec
.

Reply

 can,t install router




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