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Windows 7: Windows 7 wireless problems after I moved from the states

10 Jun 2010   #1
AlcapOWNED

Windows 7 Home Basic x64
 
 
Windows 7 wireless problems after I moved from the states

OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?


My System SpecsSystem Spec
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10 Jun 2010   #2
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by AlcapOWNED View Post
OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?
Your WiFi NIC is channel restricted to the American radio spectrum -- channels 1-11. You'll need 1,6,11 or higher as supported. Please write back for more info if needed.
My System SpecsSystem Spec
10 Jun 2010   #3
AlcapOWNED

Windows 7 Home Basic x64
 
 

So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.
My System SpecsSystem Spec
.

10 Jun 2010   #4
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by AlcapOWNED View Post
So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.
Go to device manager, get properties on your wireless device and look for something like this: Windows 7 wireless problems after I moved from the states-untitled.png


My System SpecsSystem Spec
10 Jun 2010   #5
AlcapOWNED

Windows 7 Home Basic x64
 
 

My wireless device doesn't have the option to change the channels. It doesn't have numerical options. It only has two, 'long and short' and 'long'. I'm not too computer savvy but is it an option to change my wireless device? Currently it is ATHEROS AR9287 Wireless network Adapter.

Thanks for all your help so far. I didn't realize I haven't thanked you until after I hit reply on the last post I sent.
My System SpecsSystem Spec
10 Jun 2010   #6
baarod

El Capitan / Windows 10
 
 

Try this driver http://dl.dropbox.com/u/561353/AMD64...ef4a660a02.cab from Microsoft Update Catalog. They make it hard to link from there so I alway just post the right driver to dropbox.

Long and short are prologue burst options. Mostly it's to get over wifi crowding like Steve Jobs had at his failed iOS4 demo.
My System SpecsSystem Spec
10 Jun 2010   #7
AlcapOWNED

Windows 7 Home Basic x64
 
 

Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?
My System SpecsSystem Spec
10 Jun 2010   #8
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by AlcapOWNED View Post
Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?
I'm sorry. I forgot that manual driver installation isn't a core skill for most people. That's entirely my fault. Open device manager by right clicking computer in the start menu and select manage. Click device manager and find your Atheros device. Right click and select update driver software. Select the second option, browse ...

Select the location where you expanded the file I gave you.

Again sorry for the confusion. If this driver doesn't work initially or does not have international spectrum options try channel 1,6,11 as previously stated.

Do you know why this is an issue? Many Asian cell phone bands live in the gaps between 1-6-11. Japan extended the spectrum to 14 and that's the best way to fix this in Asia
My System SpecsSystem Spec
11 Jun 2010   #9
AlcapOWNED

Windows 7 Home Basic x64
 
 

It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.
My System SpecsSystem Spec
11 Jun 2010   #10
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by AlcapOWNED View Post
It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.
Glad to hear it.
My System SpecsSystem Spec
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 Windows 7 wireless problems after I moved from the states




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