New
#1
Internet stops working - Why
Hi
I have Windows 7 64Bit on a Fujitsu Amilo Desktop Pi3635A, brought brand new in Feb. I use AOL (UK) via a wireless connection.
When I log on (boot up PC) the network connection appears in the taskbar on the right bottom of screen and everything connects as it should, with a good level of wireless connection.
However, once on line I will get to a point where no web pages load and the connection stops. This is verified by the loss of a flashing light to the USB wireless Adapter.
Then if I attempt to enter the network connections either through my computer or via the taskbar, the spinning blue disc appears and I can get no further, I can not enter the connections at all no matter what I try.
I then have to force the PC to shut down via the power button as it wont log off by itself. Upon restarting everything starts up fine again in normal mode. Internet connects etc, then USB stops working after a short while. It can lock up after 1 or 2 minutes or it can last a few hours, but it always drops out in the end.
I have tried the power saving options and that makes no difference. According to instructions both my modem router and USB are windows 7 Compatable and AOL says its not their software, but then Fujitsu say its not their machine and say I should go back to Windows Vista 64 bit, which I think is not the solution when I paid for an Upgrade.........
I had a "basic" Dell for 5 years, which never had this problem on Windows XP.......I regret ever upgrading, but hope their is a solution from someone
Many thanks
Lee