homegroup problems...

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  1. Posts : 55
    windows 7 professional 64 bits
    Thread Starter
       #11

    I am not too sure of what that means, but a networking error was detected (see pic)
    Attached Thumbnails Attached Thumbnails homegroup problems...-troubleshooting.png  
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  2. Posts : 3,427
    Windows 10 Pro x64
       #12

    Bugger.... ok do me a favour, I need to look up how to fix this (cant remember off the top of my head) In the mean time, please open up Device Manager (Control Panel>Hardware and Sound>Device Manager) right click Microsoft Tunelling Adapter (or Teredo Tunneling Adapter) it should have a yellow triangle next to it, and upload a screen of the Properties screen

    edit: try this to bring Teredo back:
    1. Open command prompt with administrator credentials (Find CMD and right-click - Run as Administrator).
    2. Enter netsh environment. Type "netsh" and ENTER.
    3. "int teredo" and ENTER
    4. "set state disabled" and ENTER.
    5. Open Device Manager and uninstall "Teredo Tunneling Pseudo-Interface".
    6. Open command prompt with administrator credentials once again.
    7. netsh + ENTER.
    8. "int ipv6" + ENTER
    9. "set teredo client" + ENTER
    10. Open Device Manager and Scan for new hardware.
    11. Select "Show hidden devices" from the View menu. You will now see that it is present without errors with any luck.
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  3. Posts : 55
    windows 7 professional 64 bits
    Thread Starter
       #13

    I followed fine till
    5. Open Device Manager and uninstall "Teredo Tunneling Pseudo-Interface".

    Where in the dev manager is that component located? I cannot find it
      My Computer


  4. Posts : 3,427
    Windows 10 Pro x64
       #14

    Its under network Adapters. If you can't see it then try clicking View>Show hidden devices
      My Computer


  5. Posts : 55
    windows 7 professional 64 bits
    Thread Starter
       #15

    I still cannot see it
    Attached Thumbnails Attached Thumbnails homegroup problems...-dev-manager.jpg  
      My Computer


  6. Posts : 3,427
    Windows 10 Pro x64
       #16

    Ok im going to warn you now: it is entirely possible that your router and or network card doen't support IPv6 (which is needed for Homegroups) In which case there isn't going to be alot you can do.... However its also possioble that Teredo has become corrupted... so just skip step 5 and carry on. that should bring it back if it's possible

    If it is incompatibility, then I would say it is more likely to be the network card, as the laptop seems to be handling it fine. I would recommend filling out your system specs under the User CP at the top so that an updated driver can be found if one is available
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  7. Posts : 55
    windows 7 professional 64 bits
    Thread Starter
       #17

    Nothing changed in the device manager.

    I have to go now for a couple of hours. I will keep investigating after that. Will check if the router is ipv6 compatible. (3 years old...)

    Let me know if I should check something else in the meantime

    thanks for all your help, it is much appreciated
      My Computer


  8. Posts : 3,427
    Windows 10 Pro x64
       #18

    I'm only sorry we don't seem to be getting very far... I have updated my previous post. Please read :)
      My Computer


  9. Posts : 55
    windows 7 professional 64 bits
    Thread Starter
       #19

    Just updated by system specs under my user profile in case that helps

    Thanks again
      My Computer


  10. Posts : 3,427
    Windows 10 Pro x64
       #20

    right two more things to try: grab the LAN driver from here: GA-EG41MF-S2H (rev. 1.0) - GIGABYTE

    reboot and see if that helps.

    If not, then try a Repair Install it won't wipe out your windows or files, but will fix any problems that may be there. for instance from a dodgy install.

    I'm turning in for the night now. but post iback with your progress and i'll check in in the morning
      My Computer


 
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