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Windows 7: AT&T 3G card software won't install in 6956

15 Dec 2008   #1
zrtom

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
 
 
AT&T 3G card software won't install in 6956

The Dell Mobile Broadband Card software installs and works fine in Windows 7 v.6801 64-bit but will not install in 6956 (32-bit). It gets most of the way through and then rolls back to nothing. The Compatibility Troubleshooter didn't help no matter what combination I tried. Besides 6801, I have successfully used the same software in XP Pro x86, XP Pro x64, Vista 32-bit and Vista 64-bit.
I read somewhere that IE8 might be the culprit so I vLited the 6956 without IE8 but it still will not install.
Any ideas??? Thanks.

Tom


My System SpecsSystem Spec
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16 Dec 2008   #2
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by zrtom View Post
The Dell Mobile Broadband Card software installs and works fine in Windows 7 v.6801 64-bit but will not install in 6956 (32-bit). It gets most of the way through and then rolls back to nothing. The Compatibility Troubleshooter didn't help no matter what combination I tried. Besides 6801, I have successfully used the same software in XP Pro x86, XP Pro x64, Vista 32-bit and Vista 64-bit.
I read somewhere that IE8 might be the culprit so I vLited the 6956 without IE8 but it still will not install.
Any ideas??? Thanks.

Tom
are you able to use drivermax
to backup the driver
Windows 7 driver solution
also can you do right click the installation and go to compatability choose vista and also chose run as admin
My System SpecsSystem Spec
16 Dec 2008   #3
baarod

El Capitan / Windows 10
 
 

Are there any error messages, log files or screenshots you might be able to provide?

You might also try DriverMax. Read about it at DriverMax - free driver updates and get it at http://small.drivermax.com/soft/dmx/drivermax.exe. It has a function that will allow you to backup the drivers installed on either Vista or maybe even 6801 and restore them onto 6956. It's free and comes highly recommended by many folks on this board.
My System SpecsSystem Spec
.

16 Dec 2008   #4
zrtom

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
 
 

Here's a shot of what is reported after the installation fails.
Tomorrow, I'm going to try Drivermax on a 32-bit Vista installation I have. I'll post what I learn. I think this is going to be a big issue with all the 3G cards going into laptops these days. Thanks for the ideas!


Attached Images
AT&T 3G card software won't install in 6956-3g-install-failure.png 
My System SpecsSystem Spec
16 Dec 2008   #5
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by zrtom View Post
Here's a shot of what is reported after the installation fails.
Tomorrow, I'm going to try Drivermax on a 32-bit Vista installation I have. I'll post what I learn. I think this is going to be a big issue with all the 3G cards going into laptops these days. Thanks for the ideas!
ok...
as for 3g cards...
there is not that big of a movement...
3g has recently been made for the consumer market
just wait until the beta or the RTM...
im pretty sure it they will have support...

edit are you running from a cd or from online driver???
My System SpecsSystem Spec
16 Dec 2008   #6
zrtom

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
 
 

I just tried an "earlier" version of the Dell software and it works! I agree, though, that later versions of W7 will most likely provide support for the "newer" software.
My System SpecsSystem Spec
16 Dec 2008   #7
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by zrtom View Post
I just tried an "earlier" version of the Dell software and it works! I agree, though, that later versions of W7 will most likely provide support for the "newer" software.
ok...
glad you got it working...
My System SpecsSystem Spec
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 AT&T 3G card software won't install in 6956




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