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Windows 7: User Settings Not Remembered

13 Sep 2009   #11

Windows 7 Ultimate 64bit
Same Problem - No Resolution

I loaded Windows 7 Ultimate 64 bit Edition on a Dell Precision Mobile 6400 Laptop with 8 Gig Memory. I booted from the CDROM Loaded a Fresh Custom Install with a Format of the drive of Windows 7 and created a Local Profile. I then loaded all the latest dell Drivers for the 6400 including a video driver. I loaded all the Windows extras I needed like IIS and loaded the latest Windows Updates from Microsoft Web Site. I then joined it to our domain which has both Windows Vista and XP Machines on it. Our Domain Controller is Windows 2008 Server Enterprise 64 bit Edition. After Rebooting I logged on to the machine as the Domain Administrator. I made changes to the administrator desktop and logged off and back in. My changes were saved. However, I logged on as Myself with my personal domain account that has Domain Administrator Privileges. I set up my desktop as this is to be my personal laptop. I then logged out and came back in. All my Desktop settings were gone. It was like the first time when you log in for the first time. I tried another users domain admin account and got the same results. I can log on to a Local Account, the Built in Domain Administrator and can make changes to the desktop or themes and they are saved. However, if I use any other Domain Users account it does not save the desktop. I have spent hours on this. I am going to call Microsoft Premier Support. But this is definitely an issue or bug. I have not been able to find any resolution. I wanted to let others know that I had the same issue and to document the symptoms.

My System SpecsSystem Spec
13 Sep 2009   #12

Win 8 Release candidate 8400


did you use homegroup or workgroup? could you tell us more about the hardware and network setup?

My System SpecsSystem Spec
13 Sep 2009   #13

Windows 7 Ultimate 64bit

Workgroup Initially, I Choose a Work Network. then Joined the domain.System The machine was originally a Vista Machine. I formatted the drive during installation to load Windows 7 Fresh. Below is my system configuration.

System Type: Dell Precision Mobile WorkStation M6400
Ship Date: 5/31/2009
Dell IBU: Americas

Quantity Parts # Part Description

1 F324F Processor, QX9300, 2.53, 12MB Core Penryn, E0
1 F759C Keyboard, 101, United States English, E-series Number Pad Dual Point Backlit
2 H299F Dual In-Line Memory Module, 2GB1067MHZ, 256X64, 8K, 200
1 J409F Bezel, Liquid Crystal Display W/MCPHN-CMRA, M6400
1 N230K Card, Network, Half Mini-Card 5300, Screen
1 T532C Assembly, Dvd+/-rw, 8, Serial Ata, M6400, HLD
1 TX613 Assembly, Camera, 2M, D-MCPHN M09
1 5120P Cord, Power, 125V, 6Feet, SJT..., Unshielded
1 C972H Kit, Software, Creative, Camera 1.0-00, Business
1 H026G Kit, Software, Roxio, Creator 9.0-01, Business
1 KR854 Battery, Primary, 85WHR, 9 Lithium, Simplo, Sleeve
1 M082R KIT..., Software, Powerdvd, 8.2 Business
1 D846D Adapter, Alternating Current External, 210W, Lead Free Delta - Ac Adapt, World Wide
1 FR879 Liquid Crystal Display, 17WUXGACold Cathode Fluorescent Lamp AG, MULTI-MEDIA..., Lg Philips Lcd
1 H222H KIT..., Software, VU32SP1A, Digital Video Disk Drive, Multiple, 5
1 P560G Card, Wireless, Bluetooth, 370 FXCN, 5DB, No Bios
1 D949K Assembly, Card, Graphics, Nvidia G92
1 J252R Assembly, Palmrest, Standard, V3, M6400
1 K160T Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, english
1 N361F Assembly, Carrier, Hard Drive, 1 M6400
1 N530F Hard Drive, 320GB, Free Fall Sensor, 9.5, 7.2K, Seagate Casey
1 J501F Assembly, Carrier, Hard Drive, 2 M6400
1 N530F Hard Drive, 320GB, Free Fall Sensor, 9.5, 7.2K, Seagate Casey
2 Y160H Cover, Screw, Liquid Crystal Display, E2E, M6400
1 M169F Assembly, Cover, Back, Cold Cathode Fluorescent Lamp Aluminum, Silver, M6400
1 J754F Heatsink, Notebook, Central Processor Unit, G92, M6400
My System SpecsSystem Spec

13 Sep 2009   #14

Windows 7 Ultimate 64bit

Our Network is a Windows Network with a Fiber Connection. Our Firewall is a Cisco ASA 5510. The Servers are all top of the line Dell Servers. Our Domain Controller and secondary DC is a Windows Server 2008 Enterprise 64 Bit Edtion. We do have some Win 2003 Members Servers. Most of our clients are mostly XP with SP3, but we do have 4 Vista Ultimate machines and 1 Windows 7 Ultimate Machine. My Laptop is the second Windows Ultimate Machine and is the only one with this problem. The other Machine is fine. All our connections are Gigibyte.

Oh our domain controllers are not upgrades from 2003 they were fresh installs of Windows Server 2008 and then profiles were migrated from older Windows 2003 server. But this was over a year ago.

Anything else you might want to know.....
My System SpecsSystem Spec
14 Sep 2009   #15

Windows 7 Ultimate 64bit
Resolved -

I figured out the problem. Apparently with Windows 7 on a domain if you have any GPOs that fail to run on a new profile being created it will only create a temporary profile.

In our case we have a batch file that runs though GPO that maps network drives. Apparently somebody put an additional line that copies a host file to each local computer. This command was failng for some reason. Because of this it was causing Windows 7 to create a temporary profile instead of a local one.

Batch File

net use v: /delete
net use y: /delete
net use z: /delete
net use v: \\RELIANT\FiveFlags /persistent:yes
net use y: \\RELIANT\Development /persistent:yes
net use z: \\RELIANT\PublicFolders /persistent:yes
Copy \\RELIANT\PublicFolders\Software_Development\Software_Updates\Intranet_Host_Files\hosts %systemroot%\system32\drivers\etc\hosts /y

The last line was the offending item. It for some reason was causing the failure to create a local profile setting.

Here are two links where otheres experienced the problem I was having.
My System SpecsSystem Spec

 User Settings Not Remembered

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