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#1
Trouble opening files from Snap Server
Hello Everyone,
My first post so I'm hoping I'm in the right section.
We have a Snap server at one of our offices and a staff member who has a Windows 7 Ultimate machine. He is able to see the network drives on the Snap Server and is able to browse the folders. When he tries to open a file, either Word, Excel etc the program will hang for some time, Not Responding will be displayed in the top left hand corner. It will stay in this fashion for anywhere between 2 - 6 minutes and then finally open.
On a WinXP machine I have been able to open the same files, irrespective of file size and type, within a matter of second. It just appears to be the Win7 machine that is having issues.
Has anyone come across this sort of thing before?
Thanks,
Sean