Microsoft has launched a new web site just for Windows Vista users: answers.microsoft.com. Microsoft Answers, currently in beta (the site is often down and under maintenance), is a support forum in the Q&A format. There are three ways of using the service:

• Use the search bar at the top of the page to find existing answers to your question.
• Browse specific category pages under Find Answers.
• Ask the community how they fixed a problem or how they did something.

The idea behind the website is a great one: have an official forum for Windows tech support that is run by actual Microsoft employees willing to help out users. Furthermore, you can subscribe to your question and be notified via your browser, e-mail, or RSS when there is an answer posted. Correction: the searching, browsing and using of ALL posts on Microsoft Answers is completely open and free to the public. Sign-in with a Windows Live ID is required in order to ask a question or post an answer, as well as take advantage of the other social aspects of the site.

I find it very interesting that Microsoft is limiting the website to just Vista-related questions and answers. XP is going out the door, but what will happen when Windows 7 is released? Will the site be divided into two, or will Microsoft convert the site to only cover Windows 7 questions?



Microsoft Answers beta website launched (Updated)

Posted By: darkassain
29 Dec 2008