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Windows 7: Intel Discloses Chip Glitch

31 Jan 2011   #41
Everlong

 

Quote   Quote: Originally Posted by p5bdkw View Post
Quote   Quote: Originally Posted by Airbot View Post
Quote   Quote: Originally Posted by p5bdkw View Post
I bought a board from Newegg on 1-18-11.
So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
They've even disengaged the RMA check box on the P67 board I bought.

I hope my board is OK. I'll be checking with Gigabyte, soon.

Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337
It looks like the page has been pulled.
Newegg (Official) (Newegg) on Twitter


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31 Jan 2011   #42
Airbot

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by p5bdkw View Post
Quote   Quote: Originally Posted by Airbot View Post
Quote   Quote: Originally Posted by p5bdkw View Post
I bought a board from Newegg on 1-18-11.
So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
They've even disengaged the RMA check box on the P67 board I bought.

I hope my board is OK. I'll be checking with Gigabyte, soon.

Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337
It looks like the page has been pulled.
Works for me.

Here's the direct post link anyways.

Intel "Sandy Bridge" chipset issue | Facebook

Intel Discloses Chip Glitch-capture3.jpg


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31 Jan 2011   #43
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Ok, I saw it.
What a great company, that Newegg is.
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31 Jan 2011   #44
SlackerITGuy

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by SlackerITGuy View Post
I'm hearing late Feb/early March.
That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.
Quote:
There is no known work around and Intel is no longer shipping the B2 stepping of this board. The B3 will begin shipping in late February. Supply will be healthy by late March.
Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by SlackerITGuy View Post
Quote   Quote: Originally Posted by win7clutz View Post
I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
Agreed.

Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

EVGA would be smart to release their P67 boards before recalling begins.

Just Sayin'...
Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.
My System SpecsSystem Spec
31 Jan 2011   #45
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by win7clutz View Post
I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.
Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

Quote   Quote: Originally Posted by p5bdkw View Post
Quote   Quote: Originally Posted by Airbot View Post
Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337
It looks like the page has been pulled.
Yeah I get the same thing, it looks like the page was pulled.
My System SpecsSystem Spec
31 Jan 2011   #46
society misfit

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by SlackerITGuy View Post
Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by SlackerITGuy View Post
I'm hearing late Feb/early March.
That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.

Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by SlackerITGuy View Post
Agreed.

Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

EVGA would be smart to release their P67 boards before recalling begins.

Just Sayin'...
Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.

Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

EVGA | Products
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31 Jan 2011   #47
sygnus21

Windows 10 Pro
 
 

Quote:
As we wait for official feedback from Intel, we would like to assure everyone that we always stand by our customers 100%. We want you to be able to shop at Newegg with the confidence that we will always resolve these situations for you. We will be in touch shortly to discuss the next steps and how we may best assist you.
Intel "Sandy Bridge" chipset issue | Facebook

Not really feeling that statement. To me it should state that Intel has confirmed a problem and thus we will gladly accept returns for refunds of replacements. Why dance around the bush.

My two cents.

BTW....

Quote   Quote: Originally Posted by society misfit View Post
Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

EVGA | Products
That's a good question. EVGA using a "different" Intel chipset????
My System SpecsSystem Spec
31 Jan 2011   #48
Airbot

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by Everlong View Post
Quote   Quote: Originally Posted by win7clutz View Post
I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.
Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

Quote   Quote: Originally Posted by p5bdkw View Post
Quote   Quote: Originally Posted by Airbot View Post
Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337
It looks like the page has been pulled.
Yeah I get the same thing, it looks like the page was pulled.

Don't think it was pulled. Still works for me fine in FF but not in IE. It's still there on their twitter account page. Linking to it is messed up somehow I guess. This one should work. Don't know how that #! got in the first one.

https://twitter.com/Newegg/status/32219208079118337
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31 Jan 2011   #49
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 
Big Issues for Intel

Intel Identifies Cougar Point Chipset Error, Halts Shipments

Quote:
Early Monday, Intel identified a problem with its Cougar Point chipset family affecting SATA 3 Gb/s ports, specifically. Though it's only expected to affect 5% of systems over three years, enthusiasts pushing lots of data should wait for a fixed platform.
Apparently sandy bridge has hit yet another hurdle.
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01 Feb 2011   #50
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Sounds like it's not too bad, but should be replaced at some point.


Quote:
I just got off the phone with Intel’s Steve Smith (VP and Director of Intel Client PC Operations and Enabling) and got some more detail on this morning’s 6-series chipset/SATA bug.

The Problem
Cougar Point (Intel’s 6-series chipsets: H67/P67) has two sets of SATA ports: four that support 3Gbps operation, and two that support 6Gbps operation. Each set of ports requires its own PLL source.

The problem in the chipset was traced back to a transistor in the 3Gbps PLL clocking tree. The aforementioned transistor has a very thin gate oxide, which allows you to turn it on with a very low voltage. Unfortunately in this case Intel biased the transistor with too high of a voltage, resulting in higher than expected leakage current. Depending on the physical characteristics of the transistor the leakage current here can increase over time which can ultimately result in this failure on the 3Gbps ports. The fact that the 3Gbps and 6Gbps circuits have their own independent clocking trees is what ensures that this problem is limited to only ports 2 - 5 off the controller.
...

It’s Notta Recall
Intel has shipped around 8 million 6-series chipsets since the launch at CES. It also committed to setting aside $700 million to deal with the repair and replacement of any affected chipsets.
...
If you have a desktop system with six SATA ports driven off of P67/H67 chipset, there’s a chance (at least 5%) that during normal use some of the 3Gbps ports will stop working over the course of 3 years.

Final Words
Intel maintains that Sandy Bridge CPUs are not affected, and current users are highly unlikely to encounter the issue even under heavy loads. So far Intel has only been able to document the issue after running extended testing at high temperatures (in a thermal chamber) and voltages. My recommendation is to try to only use ports 0 & 1 (the 6Gbps ports) on your 6-series motherboard until you get a replacement in place.
OEMs and motherboard manufacturers are going to be talking to Intel over the next week to figure out the next steps. Intel plans to deliver fixed silicon to its partners at the end of February, however it’ll still take time for the motherboard makers to turn those chips into products. I wouldn’t expect replacements until March at the earliest.

I maintain that the best gesture of goodwill on Intel’s part would be to enable motherboard manufacturers to replace P67/H67 motherboards with Z68 boards for those users who want them.
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 Intel Discloses Chip Glitch




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