Intel Discloses Chip Glitch

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  1. Posts : 3,322
    Windows 8.1 Pro x64
       #40

    p5bdkw said:
    Airbot said:
    p5bdkw said:
    I bought a board from Newegg on 1-18-11.
    So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
    They've even disengaged the RMA check box on the P67 board I bought.

    I hope my board is OK. I'll be checking with Gigabyte, soon.

    Not sure if you saw this yet posted 3 hours ago, but there it is..

    https://twitter.com/#!/Newegg/status/32219208079118337
    It looks like the page has been pulled.
    Newegg (Official) (Newegg) on Twitter
      My Computer


  2. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #41

    p5bdkw said:
    Airbot said:
    p5bdkw said:
    I bought a board from Newegg on 1-18-11.
    So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
    They've even disengaged the RMA check box on the P67 board I bought.

    I hope my board is OK. I'll be checking with Gigabyte, soon.

    Not sure if you saw this yet posted 3 hours ago, but there it is..

    https://twitter.com/#!/Newegg/status/32219208079118337
    It looks like the page has been pulled.
    Works for me.

    Here's the direct post link anyways.

    Intel "Sandy Bridge" chipset issue | Facebook

    Intel Discloses Chip Glitch-capture3.jpg
      My Computer


  3. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #42

    Ok, I saw it.
    What a great company, that Newegg is.
      My Computer


  4. Posts : 750
    Windows 8.1 Pro
       #43

    Everlong said:
    SlackerITGuy said:
    I'm hearing late Feb/early March.
    That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.
    There is no known work around and Intel is no longer shipping the B2 stepping of this board. The B3 will begin shipping in late February. Supply will be healthy by late March.
    Everlong said:
    SlackerITGuy said:
    win7clutz said:
    I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
    Agreed.

    Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

    EVGA would be smart to release their P67 boards before recalling begins.

    Just Sayin'...
    Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
    As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.
      My Computer


  5. Posts : 7,683
    Windows 10 Pro
       #44

    Everlong said:
    win7clutz said:
    I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
    It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.
    Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

    p5bdkw said:
    Airbot said:
    Not sure if you saw this yet posted 3 hours ago, but there it is..

    https://twitter.com/#!/Newegg/status/32219208079118337
    It looks like the page has been pulled.
    Yeah I get the same thing, it looks like the page was pulled.
      My Computer


  6. Posts : 198
    Windows 7 Professional
       #45

    SlackerITGuy said:
    Everlong said:
    SlackerITGuy said:
    I'm hearing late Feb/early March.
    That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.

    Everlong said:
    SlackerITGuy said:
    Agreed.

    Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

    EVGA would be smart to release their P67 boards before recalling begins.

    Just Sayin'...
    Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
    As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.

    Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

    EVGA | Products
      My Computer


  7. Posts : 7,683
    Windows 10 Pro
       #46

    As we wait for official feedback from Intel, we would like to assure everyone that we always stand by our customers 100%. We want you to be able to shop at Newegg with the confidence that we will always resolve these situations for you. We will be in touch shortly to discuss the next steps and how we may best assist you.
    Intel "Sandy Bridge" chipset issue | Facebook

    Not really feeling that statement. To me it should state that Intel has confirmed a problem and thus we will gladly accept returns for refunds of replacements. Why dance around the bush.

    My two cents.

    BTW....

    society misfit said:
    Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

    EVGA | Products
    That's a good question. EVGA using a "different" Intel chipset????
      My Computer


  8. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #47

    sygnus21 said:
    Everlong said:
    win7clutz said:
    I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
    It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.
    Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

    p5bdkw said:
    Airbot said:
    Not sure if you saw this yet posted 3 hours ago, but there it is..

    https://twitter.com/#!/Newegg/status/32219208079118337
    It looks like the page has been pulled.
    Yeah I get the same thing, it looks like the page was pulled.

    Don't think it was pulled. Still works for me fine in FF but not in IE. It's still there on their twitter account page. Linking to it is messed up somehow I guess. This one should work. Don't know how that #! got in the first one.

    https://twitter.com/Newegg/status/32219208079118337
      My Computer


  9. Posts : 6,668
    Windows 7 x64
       #48

    Big Issues for Intel


    Intel Identifies Cougar Point Chipset Error, Halts Shipments

    Early Monday, Intel identified a problem with its Cougar Point chipset family affecting SATA 3 Gb/s ports, specifically. Though it's only expected to affect 5% of systems over three years, enthusiasts pushing lots of data should wait for a fixed platform.
    Apparently sandy bridge has hit yet another hurdle.
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #49

    Sounds like it's not too bad, but should be replaced at some point.


    I just got off the phone with Intel’s Steve Smith (VP and Director of Intel Client PC Operations and Enabling) and got some more detail on this morning’s 6-series chipset/SATA bug.

    The Problem
    Cougar Point (Intel’s 6-series chipsets: H67/P67) has two sets of SATA ports: four that support 3Gbps operation, and two that support 6Gbps operation. Each set of ports requires its own PLL source.

    The problem in the chipset was traced back to a transistor in the 3Gbps PLL clocking tree. The aforementioned transistor has a very thin gate oxide, which allows you to turn it on with a very low voltage. Unfortunately in this case Intel biased the transistor with too high of a voltage, resulting in higher than expected leakage current. Depending on the physical characteristics of the transistor the leakage current here can increase over time which can ultimately result in this failure on the 3Gbps ports. The fact that the 3Gbps and 6Gbps circuits have their own independent clocking trees is what ensures that this problem is limited to only ports 2 - 5 off the controller.
    ...

    It’s Notta Recall
    Intel has shipped around 8 million 6-series chipsets since the launch at CES. It also committed to setting aside $700 million to deal with the repair and replacement of any affected chipsets.
    ...
    If you have a desktop system with six SATA ports driven off of P67/H67 chipset, there’s a chance (at least 5%) that during normal use some of the 3Gbps ports will stop working over the course of 3 years.

    Final Words
    Intel maintains that Sandy Bridge CPUs are not affected, and current users are highly unlikely to encounter the issue even under heavy loads. So far Intel has only been able to document the issue after running extended testing at high temperatures (in a thermal chamber) and voltages. My recommendation is to try to only use ports 0 & 1 (the 6Gbps ports) on your 6-series motherboard until you get a replacement in place.
    OEMs and motherboard manufacturers are going to be talking to Intel over the next week to figure out the next steps. Intel plans to deliver fixed silicon to its partners at the end of February, however it’ll still take time for the motherboard makers to turn those chips into products. I wouldn’t expect replacements until March at the earliest.

    I maintain that the best gesture of goodwill on Intel’s part would be to enable motherboard manufacturers to replace P67/H67 motherboards with Z68 boards for those users who want them.
      My Computer


 
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